Detailed job description and main responsibilities

You’ll inspire and bring out the best in our supporters, helping them to achieve their fundraising goals. You will understand supporters’ motivations and help them to support Newcastle Hospitals Charity in the way that appeals to them. All while ensuring you offer excellent levels of communication; fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.

You’ll form productive and positive relationships with individual donors, staff, community partners, fundraisers and volunteers, to grow productive and positive relationships with them.

You will deliver exceptional donor stewardship that meaningfully connects with supporters and grows our supporter base, whilst developing a robust prospect pipeline. Relationship management is key to this role, the ability to connect with people on a very personal level, and with compassion.

You will be responsible for establishing a strong network of community partners, raising the profile of the charity by attending key networking events and staying abreast of key sector insights and trends.

• Work as part of the Charity team, play a key role in delivering the ambitious Charity strategy, and be a key link between the hospital charity, NHS staff member, the local community and the local business community.
• Promote and encourage support for the NHS internally, in the local community and the local business community, providing energy and enthusiasm to inspire others.
• Steward existing corporate relationships and generate new ones, building excellent relationships with corporate supporters.
• Represent the Charity and the Trust in internal and public face forums and events and deliver confident speeches and presentations.
• Generate fundraising ideas and ensure events are in place that will generate funds to agreed targets. Contribute to the annual budgets, targets and plans agreed by the Fundraising Manager.
• Facilitating fundraising activities by providing support/advice to members of staff/general public ensuring procedures are observed.
• Ensuring local authority regulations and by-laws are observed in relation to any fundraising undertaken on behalf of the NHS.
• Working closely with NHS staff to raise the profile of the Charity with a view to maximising fundraising/income opportunities and ensure procedures are observed.
• Handling public enquiries and fundraising requests to support and guide fundraisers in line with protocols/procedures adopted by the Charity.
• Assisting with the day to day activities of charitable funds including the attendance at meetings, where required and representing the Charity at networking meetings to raise the profile of the Charity.
• Provision of reports/presentations and supplementary information to the NHS Charity Trustees and key stakeholders.
• Support and deliver an annual programme of fundraising for Newcastle Hospitals Charity, including but not limited to corporate partnerships; community fundraising; events; trusts; legacy giving and individual giving.
• Identify and develop opportunities for fundraising growth and income generation.
• Working closely with the Charity Finance team in providing data/information linked to events agreed by the Charity.
• Working closely with the Charitable Communications team in helping to publicise and promote charitable giving.
• Suggest and assist in the development of promotional materials.
• Undertake other administrative, clerical and secretarial duties as required including responding to enquiries, processing paperwork associated with fundraising enquiries, photocopying/scanning and filing.
• Recruit, supervise and support the volunteers, ensuring that their activities comply with best fundraising practice and legal frameworks.
• Develop and train key volunteers capable of taking a more active role in assisting in event management or other fundraising or administrative activities.
• Work as part of a small directorate with a Trust-wide and public facing role, successfully deliver on a significant volume of work to a consistently high standard within frequently tight deadlines.
• Support marketing and promotional activities.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.