Job summary
- Main area
- OPD
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 326-7085608-NM
- Employer
- Surrey and Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- East Surrey Hospital
- Town
- Redhill
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 24/04/2025 23:59
Employer heading
Receptionist - O&G Outpatient
NHS AfC: Band 2
At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. With us, you’ll benefit from excellent training opportunities, flexibility, a strong sense of community, and a range of staff benefits designed to help you thrive.
Benefits of working with us
- Training & Development – Access to excellent education, including preceptorship and CPD, with up to £1,000 individual CPD funding available for nurses, midwives, and AHPs.
- Fantastic Location – Enjoy beautiful countryside, historic towns, and vibrant city life nearby. With good schools, nature reserves, and cultural attractions, plus easy access to London and Brighton, there’s something for everyone.
- Generous Leave – A minimum of 35 days’ leave (including bank holidays) increasing with length of service to 41 days.
- NHS Pension Scheme – Secure your future with one of the best pension schemes available.
- Exclusive Discounts – Access a huge range of NHS discounts on holidays, tech, dining, retail, and more.
- On-Site Nursery – Available to staff at a discounted rate (current waitlist until March 2025).
- Convenient Parking – Discounted on-site staff parking, free EV parking, and EV charging at 25p/kWh (up to 22kW).
- On-Site Facilities – Includes Boots and WHSmith, an InPost locker, and restaurant facilities with staff discounts.
- Learning Resources – Full educational library services for professional development.
- Excellent Transport Links – Easy access via rail and bus routes.
- Cycle-Friendly – Secure, lockable cycle storage available on-site.
- Salary sacrifice car scheme.
About us
We are a leading local employer with a diverse workforce of approximately 6,000 staff, delivering healthcare services to a growing population of around 780,000.
Our Trust provides emergency and non-emergency care across East Surrey, North-East West Sussex, and South Croydon, serving key towns including Crawley, Horsham, Reigate, and Redhill. Our main site, East Surrey Hospital in Redhill, offers a full range of acute and complex services and is the nearest trauma unit to Gatwick Airport.
We also provide outpatient, diagnostic, and planned services at several sites, including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.
As an inclusive employer, we are committed to fostering a workplace where everyone can be themselves and thrive. We offer a range of staff benefits, including flexible working, staff engagement networks, and well-being support to ensure a positive working environment.
The Trust is committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of benefits including, flexible working arrangements, staff engagement networks, facilities and services to support staff well being.
Job overview
Are you a person who is passionate about providing excellent customer service to patients, carers and relatives?
An exciting opportunity has arisen for a Band 2 Receptionist to work in our Antenal and Gynaecology Outpatient Department at East Surrey Hospital predominantly. You will be working with colleagues and other healthcare personnel within the team to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standard and Trust policies, procedures and guidelines. You will be need to liaise with medical staff, clinicians, health records staff and other departments as appropriate to provide an excellent standard of care and customer service.
We are looking for you to apply if you are a motivated receptionist, with knowledge and experience in an acute care setting. You will have excellent interpersonal, IT and communication skills with the ability to organise, manage and plan your workload effectively. You will need to be dedicated and passionate in your role working with patients, carers and relatives.
You will need to be energetic and dedicated in working in a busy outpatient department. As the post holder, you will be responsible for designated clinics, including the preparation and storage of medical notes, the reception and discharge of patients from the Trust’s electronic patient records without supervision or direction.
Main duties of the job
Due to the nature of the role, the post holder will be based onsite and will be required to work the regular 5 days working patterns.
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
Working for our organisation
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:
- Winners of Health Service Journal Acute Trust of the year award 2021.
- National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
- We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Detailed job description and main responsibilities
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Person specification
Criteria
Essential criteria
- Evidence of a good standard of written English appropriate to the role
- Good general working knowledge of IT including Microsoft office.
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Hold the necessary mandatory professional/clinical registration
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the person specification
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Elvish Veeramootoo
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 01737768511
- Additional information
For further details / informal visits contact:
Elvish Veeramootoo, General Manager
Email address: [email protected]
Telephone number: 01737 768511 Ext. 2193
List jobs with Surrey and Sussex Healthcare NHS Trust in Administrative Services or all sectors