Crynodeb o'r swydd
- Prif leoliad
- ENT
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (07.45-17.30 Mon-Fri)
- Cyfeirnod y swydd
- 164-7133409
- Cyflogwr
- Nottingham University Hospitals NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- ENT Outpatients QMC
- Tref
- Nottingham
- Cyflog
- £24,625 - £25,674 Per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 24/04/2025 23:59
Teitl cyflogwr

Outpatient Administrator
NHS AfC: Band 3
Trosolwg o'r swydd
Working as part of the ENT outpatient team, the role will involve providing high quality admin and clerical support to our patients and clinical team. The post holder will need to use their initiative and skills to develop processes and ensure the effective provision of a quality service.
Prif ddyletswyddau'r swydd
Using Medway PAS or any other relevant electronic booking systems arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
Distributing and opening in-coming mail timely and dealing with appropriately
Be responsible for incoming telephone queries.
Oversee to ensure a smooth running of reception on a daily basis.
Gweithio i'n sefydliad
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description for a complete overview of the responsibilities for this role as outpatient administrator.
Manyleb y person
Training and Qualifications
Meini prawf hanfodol
- To be educated to ‘O’ level, GCSE or equivalent standard including English at Grade C
Meini prawf dymunol
- To possess 5 GCSE A-C passes including English and Maths or equivalent
Experience
Meini prawf hanfodol
- Experience of MS Office
- Experience of working in an office environment
- Understand the importance of confidentiality
Meini prawf dymunol
- Experience of working in an outpatient department
- Experience using hospital IT systems e.g. Careflow PAS
Communication and Relationship skills
Meini prawf hanfodol
- Excellent communication skills with the ability to communicate with staff and the public at all levels
- Ability to work as part of a team and quickly adapt to changing situations
Analytical and Judgement skills
Meini prawf hanfodol
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
Meini prawf dymunol
- Works with standard procedures
- Works in line with organisational goals and objectives
Planning and Organisational skills
Meini prawf hanfodol
- Demonstrates an ability to organise own work schedule
- Consistently works to high standards
Meini prawf dymunol
- Ability to work within the designated Standard Operating Procedures to ensure consistent Trust wide practice
Physical skills
Meini prawf hanfodol
- Frequent use of VDU equipment
- Uses own equipment responsibly
Meini prawf dymunol
- Able to move case notes of various weights from different heights using regulation stools/ladders
Other requirements
Meini prawf hanfodol
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Shareen Gordon
- Teitl y swydd
- Deputy Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01159249924
- Gwybodaeth i gefnogi eich cais
ext 85503
Rhestr swyddi gyda Nottingham University Hospitals NHS Trust yn Gwasanaethau gweinyddol neu bob sector