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Crynodeb o'r swydd

Prif leoliad
ENT
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (07.45-17.30 Mon-Fri)
Cyfeirnod y swydd
164-7133409
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
ENT Outpatients QMC
Tref
Nottingham
Cyflog
£24,625 - £25,674 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
24/04/2025 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Outpatient Administrator

NHS AfC: Band 3

Trosolwg o'r swydd

Working as part of the ENT outpatient team, the role will involve providing high quality admin and clerical support to our patients and clinical team. The post holder will need to use their initiative and skills to develop processes and ensure the effective provision of a quality service.

Prif ddyletswyddau'r swydd

Using Medway PAS or any other relevant electronic booking systems arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.

Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times

Distributing and opening in-coming mail timely and dealing with appropriately

Be responsible for incoming telephone queries. 

Oversee to ensure a smooth running of reception on a daily basis. 

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description for a complete overview of the responsibilities for this role as outpatient administrator.

Manyleb y person

Training and Qualifications

Meini prawf hanfodol
  • To be educated to ‘O’ level, GCSE or equivalent standard including English at Grade C
Meini prawf dymunol
  • To possess 5 GCSE A-C passes including English and Maths or equivalent

Experience

Meini prawf hanfodol
  • Experience of MS Office
  • Experience of working in an office environment
  • Understand the importance of confidentiality
Meini prawf dymunol
  • Experience of working in an outpatient department
  • Experience using hospital IT systems e.g. Careflow PAS

Communication and Relationship skills

Meini prawf hanfodol
  • Excellent communication skills with the ability to communicate with staff and the public at all levels
  • Ability to work as part of a team and quickly adapt to changing situations

Analytical and Judgement skills

Meini prawf hanfodol
  • Able to use judgement to make decisions in order to solve problems/enquiries
  • Uses own initiative
Meini prawf dymunol
  • Works with standard procedures
  • Works in line with organisational goals and objectives

Planning and Organisational skills

Meini prawf hanfodol
  • Demonstrates an ability to organise own work schedule
  • Consistently works to high standards
Meini prawf dymunol
  • Ability to work within the designated Standard Operating Procedures to ensure consistent Trust wide practice

Physical skills

Meini prawf hanfodol
  • Frequent use of VDU equipment
  • Uses own equipment responsibly
Meini prawf dymunol
  • Able to move case notes of various weights from different heights using regulation stools/ladders

Other requirements

Meini prawf hanfodol
  • Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Shareen Gordon
Teitl y swydd
Deputy Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01159249924
Gwybodaeth i gefnogi eich cais

ext 85503

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg