Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 2
- Contract
- Cyfnod Penodol: 12 mis (Monday to Friday | 9am - 5pm)
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 828-PROVIDE3487
- Cyflogwr
- Provide CIC
- Math o gyflogwr
- NHS
- Gwefan
- Provide HQ
- Tref
- Colchester, Essex
- Cyflog
- £24,169 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 21/04/2025 23:59
Teitl cyflogwr
CHS Administrative Assistant
Band 2
Trosolwg o'r swydd
JOB SUMMARY
Working within the Community Home Support Service the postholder will be responsible for the day-to-day administrative support of the Community Home Support Team.
The role will include accurate data entry, supporting team members with project administration, supporting with events and liaising with service users, internal and external partners.
Prif ddyletswyddau'r swydd
MAIN DUTIES & RESPONSIBILITIES
· To provide administrative support to the Community Home Support Team.
· Registration and accurate entry of client data onto SystmOne.
· Dealing with emails and telephone enquiries in a prompt and professional manner and escalate those which require input from other colleagues
· Supporting with administrative duties on all additional projects requested of the Community Home Support Team.
· Regular use of word, excel and service systems.
· Attend team meetings and events for the Community Home Support Service.
· Liaison with internal and external parties via emails, telephone and face to face.
· Maintain and input accurate data.
· Working as an effective member of the team to deliver the service which includes Key Performance Indicators
· Work independently and as part of a team to ensure timescales are met
· Any other function commensurate with competencies and job role, ensuring they are working within the Provide policies and procedures.
Gweithio i'n sefydliad
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
MAIN DUTIES & RESPONSIBILITIES
· To provide administrative support to the Community Home Support Team.
· Registration and accurate entry of client data onto SystmOne.
· Dealing with emails and telephone enquiries in a prompt and professional manner and escalate those which require input from other colleagues
· Supporting with administrative duties on all additional projects requested of the Community Home Support Team.
· Regular use of word, excel and service systems.
· Attend team meetings and events for the Community Home Support Service.
· Liaison with internal and external parties via emails, telephone and face to face.
· Maintain and input accurate data.
· Working as an effective member of the team to deliver the service which includes Key Performance Indicators
· Work independently and as part of a team to ensure timescales are met
· Any other function commensurate with competencies and job role, ensuring they are working within the Provide policies and procedures.
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSE’s or equivalent qualifications, or equivalent work experience.
Knowledge
Meini prawf hanfodol
- Demonstrable experience of either administrative, data entry and use of IT skills in a practical setting
- Work related experience
- Experience of working within a team and providing support to more than one person
- Knowledge and understanding of confidentiality and of working with sensitive information
Meini prawf dymunol
- Experience of working in health/social care setting
- Experience of working with SystmOne
Skills
Meini prawf hanfodol
- Excellent interpersonal and communication skills, oral, verbal, written and electronic
- Customer services skills
- Competent typing skills
- Competent use of Microsoft Office – e.g. Word, Excel and Outlook.
- Ability to plan and prioritise own workload.
- Appropriate escalation of queries and concerns to the relevant member of staff
- Ability to work under pressure and prioritise workload between urgent and routine tasks.
- Discretion and sensitivity when dealing with confidential information. Ability resolve queries etc competently and to escalate to team leader when necessary.
- Demonstrate problem solving ability to work on own initiative within the framework of standard processes / procedures
Circumstances
Meini prawf hanfodol
- The post holder may be required to travel to training events, meetings or to carry out duties of role.
- In line with the organisations agile working strategy, there may be requirements to work in spaces other than the listed base including from home.
Bathodynnau ardystio / achredu cyflogwyr
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Daisy McInerney
- Teitl y swydd
- EWS SPA Team Lead, CHS Team Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07929 878919
Rhestr swyddi gyda Provide CIC yn Gwasanaethau gweinyddol neu bob sector