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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
22 months (Fixed term for 22 months)
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
  • Compressed hours
37.5 hours per week
Job ref
354-CO-21572-C
Employer
Sussex Partnership NHS FoundationTrust
Employer type
NHS
Site
Sussex Partnership NHS Foundation Trust
Town
Worthing
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
24/04/2025 23:59

Employer heading

Sussex Partnership NHS FoundationTrust logo

Team Administrator (Apprentice Support)

NHS AfC: Band 3

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

To contribute to the broad Nursing Research, Education and Development administrative agenda and to support the Department of Nursing Research, Education and Development objectives of providing positive, high-quality learning experiences for students and our staff, through a range of education programmes, projects and new initiatives.

To provide general secretarial and administrative support to the Department of Nursing Research, Education and Development, which will enable the delivery of highly efficient and effective administrative support services across the Nursing Research, Education and Development workstreams and education programmes.  This will include supporting the Department of Nursing Research, Education and Development with the administrative duties required to support students and trainees from Higher Education Institutes (HEIs) with placements at Sussex Partnership. 

To support specific members of the team and undertake general secretarial duties across the team. 

Main duties of the job

Key duties include

  • Working with other admin staff to support nursing apprenticeships and learners in the Trust. 
  • Managing records about nursing apprentices in the Trust. 
  • Supporting the Practice Educator (nursing apprenticeships).
  • Supporting placements with the documentation needed to support nursing apprenticeships and learners.

Please see Job Description for full details. 

Working for our organisation

Sussex Partnership provides mental health and learning disability care for all age groups across Sussex.

Our values:
•    People First - People are at the heart of everything we do
•    Future Focused - We are optimistic, we learn and we always try to improve
•    Embracing Change - We are bold, innovative and disciplined about making use of our resources to continuously improve
•    Working Together - We provide services in partnership, with patients, families and others.
•    Everyone Counts - We value, appreciate and respect each other

We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

Detailed job description and main responsibilities

  • Provide administrative support in relation to all aspects of Nursing Research, Education and Development activity, including initiatives such as The Academy and the CPD Programme.
  •      To support the coordination of Nursing Research, Education and Development training programmes which includes monitoring and recording attendance, an organisation for facilitators, training rooms, refreshments, producing attendance registers and advertisement of courses, workshops and programmes. 
  •      Drafting and responding to routine and more complex correspondence without reference to senior colleagues.
  •      Organising and facilitating relevant meetings, preparing the agenda and taking minutes of meetings. Ensuring agendas and relevant materials are produced accurately and distributed in advance of regular and ad hoc meetings.
  •     Providing excellent customer service when receiving and dealing with telephone enquiries, responding appropriately to professional and statutory agencies.
  •    Preparing presentation materials.
  •   Opening, processing and responding to incoming and outgoing mail for the team, including managing the Nursing Research, Education and Development inboxes.
  •        Supporting the management of diaries of the team and prioritising competing needs.
  •        Liaising with other directorates and staff at all levels, both internally and externally including Higher Education Institutes.
  •        Maintaining records of sickness/absence/leave/training for the team.
  •        Maintaining comprehensive filing and database systems, ensuring that all documents and correspondence are filed correctly.
  •        Maintaining office systems.
  •        To use all forms of communication – telephone, email, virtual platforms, etc - to communicate messages effectively to internal and external audiences. 
  •        Establish effective working relationships with the all members of the team and other relevant staff and organisations, ensuring effective communication and continuity of information throughout the team.
  •        Administer timetables and action plans for various training meetings and ensure attendees are provided with this information.
  •        Produce training material. 
  •        Ordering supplies as required.
  •        Keep up to date with developments in the training requirements of nurses, nursing associates and paramedics) in training.
  •        To provide support and guidance to the apprentice administrator as required.

Person specification

Qualifications

Essential criteria
  • GCSE English GCSE Maths
  • RSA Level II or equivalent experience and evidence of further practical experience or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of administrative and secretarial procedures
  • Experience of minute taking, producing reports and complex documents
  • Experience of data inputting and databases
  • Experience in dealing with a variety of departments and organisations
  • Experience of working as part of a team
  • Experience of generating own correspondence
  • Experience of developing, managing and maintaining office systems
  • Experience of producing documents to a high standard of presentation with good accuracy

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Hill / Jen Friend
Job title
Admin Team Coordinator / Business Manager
Email address
[email protected]
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