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Job summary

Main area
Administration
Grade
NHS AFC: Band 3
Contract
Permanent
Hours
Part time - 18.75 hours per week
Job ref
354-FH-20524
Employer
Sussex Partnership NHS FoundationTrust
Employer type
NHS
Site
The Chichester Centre
Town
Chichester
Salary
£24,625 - £25,674 pro rata
Salary period
Yearly
Closing
28/04/2025 23:59

Employer heading

Sussex Partnership NHS FoundationTrust logo

Ward Administrator

NHS AFC: Band 3

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

We are looking for  motivated and enthusiastic individual, who enjoys challenges, to join our team at the Chichester Centre, a low secure mental health Mental Health unit comprising of three wards, two male and one female, in Chichester, West Sussex.

You will be working as an administrator for Forensic Healthcare service where you will use your skills to support highly-skilled and dedicated clinical staff from a multitude of backgrounds including; doctors, nurses, pharmacists, therapists, and social workers, to help ensure that we continue to provide excellent patient-focused care.

As well as the clinical team you will be dealing with patients, carers and visitors to the unit, as well as telephone calls and enquiries from the general public, patients and relatives.

Main duties of the job

We are looking for a motivated and enthusiastic person who has:

    • Planning and organisational skills;
    • Ability to work on own initiative as well as works well in a team
    • Has good PC skills: - experience of Microsoft Office, including but not exclusively Microsoft Outlook, Word and Excel
    • Has excellent written and verbal communication skills and a pleasant telephone manner
    • Helpful and flexible attitude is essential
    • Has good interpersonal skills and is able to work in a confidential and sensitive manner.

You will be provided with training and development opportunities and regular supervision.

This is for 18.75 hours across 3 days which would ideally include either Monday and Friday and  Tuesday  or Wednesday (these days may be subject to change and as much notice as possible will be given)

Working for our organisation

If you would like to join our team, then we would very much like to hear from you.

 You also may like to arrange an informal visit to The Chichester Centre:

Sussex Partnership was formed in April 2006 as an NHS Trust and established as an NHS Foundation Trust with Teaching Trust status in August 2008. We employ approximately 5000 staff, serve a total catchment population of more than 2 million and generate an income of £250 million.

The Trust delivers services via 5 Care Delivery Services (CDS), tasked with providing overarching leadership for care groups and / or geographical areas. Each CDS is led by an operational director and a clinical director, with a multi-disciplinary leadership team (including a range of clinical professions as well as business, finance, HR, IT and estates and facilities support staff) providing additional leadership and governance oversight. The CDS model supports continuous service improvement for patients and carers, is supported by Clinical Academic Groups and aligns with our Trust Values, Organisational Strategy and Clinical Strategy. The Trust strives to provide consistently high-quality services, working in partnership with each other, the people who use our services and other organisations.

 

Detailed job description and main responsibilities

Job outline:
To provide a comprehensive range of administrative services to the ward team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service,
which promotes good customer service and effective working relationships.

See Job Description for further details

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent qualifications
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of administrative procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of developing, managing and maintaining office information systems
  • Experience of working as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Fiona Robertson
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
01243 79 1924
Additional information

Yolanda Galvez - Service Manager

[email protected]  Tel 01243 79 1946

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