Detailed job description and main responsibilities

The post holder will be a senior manager with responsibility for the operational management and business planning for Podiatry Services across Hospital and Community settings.

The post holder will report to the Associate Chief Operating Officer for Support Services Division, and work closely with other Allied Health Professional (AHP) Managers and Clinical Specialties across the Trust as well as other Agencies to ensure the delivery of high quality, cost effective integrated care to patient in accordance with the requirement of the Trust.

As senior AHP Lead have Professional leadership responsibility across the trust as required with professional oversight from the Associate Chief Nursing/AHP Officer.

The responsibilities of the role include the management of the operational and financial performance of the Department in order to achieve agreed performance standards and service targets; compliance in relation to Governance Standards, the development of strategic and business plans for the Department; budgetary and staff management; the establishment of effective information and communication system to support the service.

The Podiatry Service Manager will balance a number of factors in order to provide a successful service:

• Waiting times for Outpatients and treatment.
• Activity and productivity levels
• I & E budgets and efficiency
• Quality of clinical and supporting care
• Availability, deployment and development of staff
• National and local service priorities

Activity and Quality of Service Issues

As Professional Lead for all Podiatrists employed by the Trust, the post holder will ensure that all Podiatrists are performance managed effectively, trained appropriately and registered with the appropriate professional bodies.

To provide advice and professional support on specific Podiatry issues on a personal level and within their working environment.

To be responsible for ensuring the Departmental Clinical Governance Strategy for Podiatry & Orthotics Services is adhered to, reviewed regularly and includes: sharing of information, clinical audit, workforce development, clinical effectiveness, user involvement, patient experience and risk management.

Ensure the optimum management of the Trust’s resources in the Department so that all staff can carry out their functions effectively.

Lead on the Departments contribution to the Division’s participation in contract negotiations, including working with the Trust Contract and Information Team and other stakeholders in the development service specifications and service level agreements.

Ensure that the Trust meets its’ targets, in particular ensuring that waiting and treatment targets are met. Identify potential problems and variances against agreed targets at the earliest opportunity and be instrumental in corrective action.

Lead the development of strategic and business planning objectives for the Department, ensuring the involvement and commitment of key staff members to the process and promoting a modernisation culture in which staff are engaged and empowered to design services to improve outcomes, responsiveness and efficiency.

Manage the performance of the Podiatry & Orthotics Department against agreed national/regional quality standards adopted by the Trust.

Manage the service development plans, including providing leadership for the development of business cases, service reviews and the delivery of service changes.

Ensure that a patient-focused clinical service is developed in line with National Service Frameworks and other national initiatives. The post holder is also responsible for the development and maintenance of clinical policies, protocols and guidelines and the implementation of national policies in accordance with national and local strategy.

To hold a clinical workload, where exigencies of the service allow, providing a high standard Podiatry service in areas of clinical specialist advice to less experienced Podiatry staff.

Finance

Manage the financial performance of the Department highlighting potential problems at the earliest opportunity and be instrumental in implementing corrective action.

Ensure that all resource implications and changes in services within the Department are clearly communicated to the Associate Chief Operating Officer for Support Services Division. Particular attention to identifying commitments to ensure accurate forecasting.

Support the Associate Chief Operations Officer – Support Services Division and Divisional Finance Manager in the negotiation and agreement of the Department budget. Agreeing with the delegation of functional budgets to Pathway Leads.

Manage the performance of the Department to achieve effectiveness and efficiency targets including agreed Cost Improvement Programmes.

Information and Communication

Take lead in the implementation of the Trust and Division communication strategies in relation to the Podiatry & Orthotics Department, ensuring that methods of organisation and sources of information are patient centres. Communicating with other appropriate professional bodies locally and nationally, to promote and improve the services in line with the Trust’s objectives and nationally agreed initiatives.

Ensure that communication system support the effective management of the service and ensure that staff views are actively sought.

Ensure flexible and imaginative feedback system exist to receive user and carer views on the funning of current services, as well as planning those for the future.

General Management

In conjunction with the other General Managers in the Division to provide cover and/or deputise for the Associate Chief Operations Officer – Support Services Division where required.

Where agreed with the Associate Chief Operations Officer – Support Services Division, to take a Division wide lead on specific corporate issues.

Provide appropriate managerial leadership in line with the Divisional management structure.

To participate in the on-call rota for the management of the Trust, as appropriate.

Ensure that the Trust’s Complaints Procedure is adhered to, responding to complaints/criticisms as required and ensuring that supporting documentation is made available as appropriate, particularly in cases of litigation.

Represent the Division and be actively involved in Trust side team/committees as direct by the Associate Chief Operations Officer – Support Services Division

Ensure delivery of the Trust governance agenda, including risk management, health & safety and quality standards, through the development, implementation and review of governance systems to ensure a safe clinical and working environment.

Ensure that all Trust standards are maintained and monitored to improve the quality of care to all who come into contact with services provided by the Trust.

Every employee has a duty to take reasonable care of the health and safety of him/her and of other persons who may be affected by his/her acts or omissions at work and to co-operate with the Trust to ensure that statutory and Trust regulations are complied with.

To participate in appraisals and personal review and work to achieve agreed set objectives.

To participate in appropriate training and development activities.

To participate in team, professional and personal development activities and ensure that appraisal, CPD and clinical supervision is undertaken across the sub-division.

Ensure that all staff consciously reviews mistakes, complaints and incidents/near misses as well as successes to improve performance and the level of customer care.

To provide short-term cover for colleagues during periods of leave.

Undertake any other duties and responsibilities as required by the Associate Chief Operating Officer – Support Services Division, in accordance with the grade and nature of the post.

To lead Trust wide service improvement, development or transformation projects as required.

Working Relationships

The Division will be managed by a core team of Associate Chief Operations Officer – Support Services Division, Professional AHP Lead, General Managers, Finance Manager and HR Manager.

The Manager will work in close partnership with the Associate Chief Operations Officer – Support Services Division, Chief Operating Officer, Chief Nursing Officer, Chief Medical Officer, Chief Finance Officer, Chief People Officer and Chief Strategy Officer to ensure that services are developed and delivered.

The Podiatry & Orthotics Service Manager will have close working relationships with:

Consultants, other medical staff, senior nurses, Allied Health Professionals and other general managers.

Local NHS Trusts, including PCT, GP Consortia and other healthcare providers.

Social Services (as required).

Educational and research organisations.

The post holder to engage with clinical networks and patient organisations to take forward service strategies.

To abide by Infection Prevention and Control policies, relevant to their area of work. Undertake the necessary level of training.

To accept responsibility for the provision of effective infection prevent and control with the Trust in liaison with the Trust’s Infection Prevention Team.

To act as a role model in applying goof infection control practice and ensures compliance with all Infection Control policies.

This job description is subject to review at any time in consultation with the post holder.