Job vacancy: Children In Care Co-Ordinator - Admin Support, Coventry and Warwickshire Partnership NHS Trust, Coventry

Job summary

Main area: Administration
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday - Friday)
Job ref: 444-7099462-BL

Employer: Coventry and Warwickshire Partnership NHS Trust
Employer type: NHS
Site: City of Coventry Health Centre
Town: Coventry
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 15/04/2025 23:59
Interview date: 24/04/2025

Children In Care Co-Ordinator - Admin Support

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack - final version - digital (canva.com)

Detailed job description and main responsibilities

We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, digital dictation and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical and you must be able to concentrate in a busy working environment.

The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of Word processing, excel data entry, email and audio typing. Previous experience of working within a health care setting would be desirable.

We are looking for individuals with a positive approach to change who are supportive of regular service improvements. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Person specification

Qualifications

Essential criteria

Good General Education (eg. GCSE English and Maths A-C)
QCF Customer Service Level 2 or relevant customer service experience

knowledge and Skills

Essential criteria

Excellent communication/ customer care skills both written and verbal demonstrating empathy and compassion
Ability to manage and prioritise own and occasionally other’s workload and use own initiative
Good organisation skills and ability to multitask
Good knowledge and understanding of office procedures

Experience

Essential criteria

Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
Experience of working in a busy office/customer care environment is required
Experience of working within a team

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is mandatory requirement for all newly appointed staff to be registered with the Disclosure and Barring Service (DBS) Update Service.

The Trust is committed to Equal Opportunities and welcomes applications regardless of age, gender, race, disability or sexual orientation. Guidance and criteria on the filtering criminal cautions and convictions can be found on the Disclosure and Barring Service website.

For more information on how our Trusts handles your data please view the 'Privacy Notice - Staff - V1.0 May 2018.pdf' at https://www.covwarkpt.nhs.uk/privacy

Mindful employer. Being positive about mental health.

Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name: Layla Adam
Job title: Admin Team Co-ordinator
Email address: [email protected]

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Job summary

Employer heading

Children In Care Co-Ordinator - Admin Support

NHS AfC: Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

knowledge and Skills

Essential criteria

Experience

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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