Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months (Secondment or FTC)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 444-7119318-BL
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- Wayside House
- Town
- Coventry
- Salary
- £24,169 pro rata
- Salary period
- Yearly
- Closing
- 20/04/2025 23:59
Employer heading
Admin Support - Band 2 FTC
NHS AfC: Band 2
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
This post is for a full-time 6 month Fixed Term Contract.
Working from Wayside house -this role is not hybrid.
Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individuals to join our admin team.
The post holder will play an important role within the wider Neurodevelopmental service admin team to provide efficient and comprehensive administrative support to clinicians and managers along with supporting patients. You will work within a skilled mixed Admin Team in the building to support admin and clinical services and duties will include, data inputting, telephone queries, care records management, scanning and filing.
Main duties of the job
We are looking for an individual with a positive and compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
The essential requirements of this post are good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.
Person specification
Qualifications
Essential criteria
- Good General Education (eg. GCSE English and Maths)or equivalent qualification/ experience/ willing to work towards completion of this
- QCF Business Administration Level 2 or equivalent qualification/ experience/ willing to work towards completion of this
- QCF Customer Service Level 2 or equivalent qualification/ experience/ willing to work towards completion of this
Knowledge and Skills
Essential criteria
- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Standard keyboard / IT skills
- Ability to manage and prioritise own workload/use own initiative
- Good organisation skills and ability to multitask
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Understand confidentiality and apply the principles in every day working practice
Experience
Essential criteria
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Irene Godson
- Job title
- Senior Admin Lead
- Email address
- [email protected]
- Telephone number
- 07557487326
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