Job summary
- Main area
- Ward Services
- Grade
- Band 2
- Contract
- Permanent: Monday to Friday 09:00 to 17:15. No current requirement to work weekends.
- Hours
- Full time - 37.5 hours per week
- Job ref
- 151-SL0458
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Frimley
- Salary
- £25,427 per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 13/04/2025 23:59
Employer heading
Pharmacy Ward - Services Assistant
Band 2
Job overview
We are looking to recruit a Pharmacy Ward Services Assistant into our busy Ward Services section of the Pharmacy Department at Frimley Park Hospital.
If you are motivated, with good communication skills and a customer service mentality, have a methodical approach to work, an ability to work unsupervised as well as part of a team – you could be the person we are looking for.
The Pharmacy Department is a forward thinking and progressive workplace. We are continually seeking to expand our current team as we develop the services provided to the Trust. The successful candidate must be willing to complete a level 2 stock management qualification in pharmacy services.
Main duties of the job
To support the Ward Services manager in facilitating a prompt and efficient pharmaceutical stock supply to customers.
Your duties will involve visiting wards to check and replenish medicines ensuring they are safe to use and available at the appropriate times to treat patients. Other duties include the receipt and storage of stock and putting together stock orders (picking and checking) for delivery to wards and external clinics.
The post may involve travel to other sites (car provided) and a degree of manual handling on a daily basis. The post holder will be expected to wear appropriate PPE where necessary.
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Detailed job description and main responsibilities
General Duties
- To participate in the distribution service for stock drugs and vaccines
to wards, departments, community clinics and GP surgeries to
minimise wastage and to ensure adequate stock which is fit for
purpose. - To participate in the ward topping-up service to ensure availability of
stock that is appropriate, in-date and of sufficient quantity. This
includes contributing to the periodical reviews of profiles and liaising
with ward staff accordingly. - Be responsible for the safe custody of Ward Services.
- Keep accurate records associated with the function of Ward Services.
- To respond to callers and visitors’ requests for routine information and enquiries
- To carry out clerical duties relating to the receipt and subsequent filing of orders and other relevant paper work
- To receive and direct, as appropriate, incoming telephone calls
promptly, and record accurate messages as required. - To make outgoing telephone calls to other healthcare professionals.
- To deliver small quantities of medicines to wards as requested
- To order, receive and store pharmaceuticals products.
- To demonstrate Assistant duties to new members of staff
- To work according to and within standard operating procedures
- To plan own duties to meet needs of the department
- To undertake and participate in the internal checking programme for
bulk stock issues relevant to Ward Services. Also to assist with the
issue and checking of stock orders for issue to wards and departments at Frimley Park Hospital and all other units served. - To monitor the storage environment and maintain the records required
- To accurately check off and place new stock on Ward Services
shelves - To maintain Ward Services stock to minimise wastage
- To carry out such alternative duties appropriate to the grade as may
be required by the Chief Pharmacist or Dispensary Manager.
Pharmacy Computer System
- Take personal responsibility for the accurate and timely input of
information onto the computer system to ensure the maintenance of a reliable database. - To have keyboard skills and use the computer systems to record and
retrieve information as required - Assist with the routine verification of stock levels to ensure accuracy and reliability of database information.
Education & Training
- To undertake practical work in the pharmacy department including
practical assessment required for the achievement of Stock Management Level 2 - To maintain the high standards of the department by contributing
towards individual and team objectives.
Person specification
QUALIFICATIONS
Essential criteria
- Educated to GCSE or equivalent, to include English and Mathematics
- Level 2 Support Staff Course for Pharmacy Stock Management or willingness to undertake in 1st year of employment
Skills & Knowledge
Essential criteria
- Customer care experience
- Methodical/logical approach to work
- Ability to work unsupervised
- Good communicator
- Good organisational skills
Desirable criteria
- Training in “Customer Care”
- Experience of working with a wide range of people.
Experience
Essential criteria
- Experience of orders, receipt and storage of goods
- Ability to work as part of a team
- Basic Computer skills
Desirable criteria
- Training in “Customer Care”
- Experience of working with a wide range of people.
Special Requirements
Essential criteria
- The ability to travel between sites
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Miss Kayleigh Toft
- Job title
- Ward Services Lead Technician
- Email address
- [email protected]
- Telephone number
- 03006132190
- Additional information
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