Job summary
- Main area
- Administration
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-OA7060156
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- House 1
- Town
- Oxford
- Salary
- £53,755 - £60,504 per annum pro rata dependant on experience.
- Salary period
- Yearly
- Closing
- 14/04/2025 23:59
Employer heading

Quality and Governance Lead
Band 8a
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Do you have experience in service improvement?
Are you have strong analytical skills?
Oxford Health NHS Foundation Trust is seeking a Quality and Governance Lead to play a key role in ensuring the highest standards of clinical quality and patient safety across our Mental Health Directorates.
As an integral member of the directorates' senior team, you will provide expert guidance on quality governance, working closely with the Trust’s corporate quality and governance teams. You will lead the development and implementation of robust clinical governance arrangements, ensuring that incidents, complaints, and patient feedback are effectively reported, reviewed, and used to drive meaningful learning and improvement.
This is a unique opportunity to make a real impact on the quality of care provided across our Mental Health Directorates. If you have a strong background in clinical governance, a passion for patient safety, and the ability to lead change within a complex healthcare setting, we would love to hear from you.
Main duties of the job
Key responsibilities include:
- Leading the development and production of directorate quality and safety reports for Trust-wide and directorate meetings.
- Supporting the Clinical Director, Head of Nursing, and Service Director on patient safety and wider clinical quality issues.
- Overseeing complaints, serious incident investigations, CQC compliance, audits, and NICE guidelines to support service excellence.
- Embedding a culture of learning through quality improvement methodology and supporting the delivery of the Trust-wide clinical governance and patient safety agenda.
- Providing leadership on patient experience and involvement, ensuring service user feedback informs continuous improvement.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Qualifications
Essential criteria
- • MSc / post graduate diploma / long course linked to specialism, or equivalent experience.
- • Evidence of completion of informal/formal management and leadership/supervisory skills training
- • Evidence of completion of service improvement and project management training
- • Advanced knowledge of clinical governance, risk management and national priorities in relation to patient safety
Desirable criteria
- • Evidence of developing standards, clinical protocols, procedures and guidelines.
- • Root Cause Analysis or investigation techniques training
- • PRINCE2 or Project Management Qualification
- • Risk Management Qualification
Experience
Essential criteria
- • Strong understanding of the role of regulators in the NHS including the CQC
- • Advanced knowledge of clinical governance, risk management and national priorities in relation to patient safety
- • Good knowledge of regulation linked to health and safety, safeguarding and information governance.
- • Demonstrates in depth knowledge of the principles of risk management
Desirable criteria
- • Excellent co-ordinator, facilitator, educator and written and verbal communication
- • Demonstrates ability to be a good team member and to lead a complex team
Knowledge
Essential criteria
- • Good knowledge of regulation linked to health and safety, safeguarding and information governance.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Natalie Cleveland
- Job title
- Associate Director of Nursing
- Telephone number
- 01865 902759
- Additional information
At Oxford Health NHS Foundation Trust, we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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