Job vacancy: Clerical Officer/Receptionist, Nottinghamshire Healthcare NHS Foundation Trust, Carlton

Job summary

Main area: Administration
Grade: Band 2
Contract: Permanent
Hours: Part time - 22.5 hours per week (Wednesday to Friday 8.30am - 5.00pm)
Job ref: 186-334-25-CS

Employer: Nottinghamshire Healthcare NHS Foundation Trust
Employer type: NHS
Site: Park House Health & Social Care Centre
Town: Carlton
Salary: £23,615 per annum (pro rata)
Salary period: Yearly
Closing: Today at 23:59
Interview date: 10/04/2025

Clerical Officer/Receptionist

Band 2

Detailed job description and main responsibilities

To participate in the provision of a welcoming and confidential reception service to clients, staff and visitors.
To participate in the provision of an efficient clerical support service to clinical and managerial staff.
To provide administrative support and undertake clerical duties requested by managerial and clinical staff within the health centre.
To provide reception duties at the health centre for staff and patients.
To deal with requests, incoming calls and enquiries and forward onto the relevant personnel as appropriate.
To book and notify patients of appointments.
To type reports and correspondence.
To implement and maintain adequate filing and follow up systems.
To undertake general clerical duties including the collection, distribution and posting of mail.
To ensure that manual and electronic records are maintained and up to date, including filing of documents in health records and facilitating the smooth and timely transfer of records in and out of the area as required
Provide members of the public with supplies available from the health centre.
To travel to and work from other bases within the organisation to carry out administration support.
To provide any other duties as delegated by the Centre Manager

Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker/Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker/Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Qualifications

Essential criteria

NVQ Level 2 or equivalent
Minimum OCR/RSA II typing/word processing or equivalent

Desirable criteria

ECDL or equivalent

Experience

Essential criteria

Customer service experience

Desirable criteria

Experience of working in an office environment
SystmOne or RiO

Skills

Essential criteria

Good verbal / written & communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner
Ability to work as part of a team

Knowledge

Essential criteria

Awareness of confidentiality requirements (GDPR)

Additional Information

The closing date given is a guide. We reserve the right to close the post early once we have received a sufficient number of applicants, so we advise you to submit your application early to prevent disappointment.
We will be requesting references by email. Please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.
The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
Communication regarding your application will be sent via email therefore, please ensure you regularly check your spam/junk folder.
In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.

Mindful employer. Being positive about mental health.

Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Alison Beales
Job title: Operational Manager
Email address: [email protected]
Telephone number: 07789947956

If you have problems applying, contact

Address: Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Telephone: 0115 667 0364 - Corporate/Mental Health Services

List jobs with Nottinghamshire Healthcare NHS Foundation Trust in Administrative Services or all sectors

Apply online now Alert me to similar vacancies

Find jobs in...

Featured jobs:

Clinical Lead

The Resuscitation Council UK (RCUK) is seeking an experienced clinician to join its Clinical Lead team. This is a 12-month, fixed-term position that can be offered as a secondment or a fixed-term contract. While the role is full-time, applications from individuals interested in part-time work or job sharing are welcome. This opportunity is ideal for someone looking to enhance their skills within a charitable organisation dedicated to resuscitation practice and education while continuing their clinical practice.

At RCUK we support clinicians delivering care for patients of all ages, and in a broad range of settings, including community care and out-of-hospital practice. As such, we want our team to reflect this and be drawn from this community of practice. There is no set background required for the role beyond being able to demonstrate commitment to resuscitation practice within an area of specialism, which is likely to include working at the advanced practice level.

Please click for more information.

Senior Practitioner Psychologist/Practitioner Psychologist

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) or Practitioner Psychologist (internally known as Skylight Psychologist)

The Skylight Psychologist role is offered as a development opportunity for candidates in the first 18 months post qualification. There would be the opportunity to progress to the Senior Skylight Psychologist role when they meet the relevant clinical and leadership competencies.

Please click for more information.

Head of Operations

As our Head of Operations for our Eastern Regional team, you’ll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate.

As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you’ll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace.

You’ll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention.

Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you’ll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership.

An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities.

The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

Please click for more information.

Job summary

Employer heading

Clerical Officer/Receptionist

Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Knowledge

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

If you have problems applying, contact

Find jobs in...