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Job summary

Main area
Radiology
Grade
Band 2
Contract
Permanent
Hours
15 hours per week (Part Time)
Job ref
040-AC181-0425
Employer
Aneurin Bevan University Health Board
Employer type
NHS
Site
Nevill Hall Hospital
Town
Abergavenny
Salary
£24,169 per annum, pro rata
Salary period
Yearly
Closing
08/04/2025 23:59

Employer heading

Aneurin Bevan University Health Board logo

Radiology Receptionist: Nevill Hall Hospital

Band 2

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

 

Job overview

The Radiology Directorate within ABUHB is seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and Clerical team. The role requires the need for a degree of flexibility to cover reception desk each weekend, Saturday and Sunday between the hours of 8 and 5pm.

The successful candidate of this exciting post will be an integral member of the Radiology team based at Nevill Hall Hospital Abergavenny.

Working as part of a small team, they will be responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments. The post holder will ensure service users have a positive and professional experience at all times.

Main duties of the job

  • Ensuring all patients are processed in accordance with the internal and national targets, providing essential reception meet and greet service and processing request forms for Radiology.
  • Making sure that clinic capacity is utilised so cancellations are kept to a minimum
  • All procedure appointments are booked in a timely fashion utilising list capacity across Radiology in ABUHB.
  • Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
  • Ensure a professional and friendly telephone manner is maintained.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

 

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy which opened in November 2020.  Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Detailed job description and main responsibilities

  • Ensuring all patients appointments are processed in accordance with the internal and national targets.
  • Clinics capacity is utilised and cancellations are kept to a minimum
  • All appointments are booked within internal and national targets
  • Face to face reception contact, use of telephone, admin tasks and supporting the radiology Service
  • Ensure an efficient telephone service is maintained
  • May undertake training of own duties to new or less experienced staff
  • Ensure stock levels of stationary are maintained and ordered when necessary

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Experience

Essential criteria
  • Dealing with the Public

Qualifications

Essential criteria
  • Good General Education
  • Keyboard Skills

Employer certification / accreditation badges

Credit Unions WalesApprenticeships logoAge positiveImproving working livesStop Smoking Wales is the NHS Smoking Cessation Service in WalesArmed Forces Covenant Gold AwardStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerHyderus o ran anabledd crflogwrCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Julia Clements
Job title
Radiology Referral and Booking Manager
Email address
[email protected]
Telephone number
01495 765100
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