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Job summary

Main area
Surgery
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
408-25-084-A
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Birkenhead
Salary
£24,071 - £25,674 per annum
Salary period
Yearly
Closing
17/04/2025 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Ward Administrator

Band 3

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An exciting opportunity has arisen for an experienced Ward Administrator to join the surgical emergency unit / Ward 17.

On this unit, no two days are the same: it is a fast paced environment that strives to provide excellent assessment, efficient treatment and high quality patient care.

SEU is a 20 bedded assessment unit that provides same day emergency care for a divers range of acutely unwell surgical patients. We also have a triage area that consists of 6 trolleys and 19 chairs, where we provide initial assessment for patients referred via their GP, Walk in centre or from A&E. In addition to this, we run an ambulatory clinic (Mon - Fri) which allows investigations, such as CT/Ultrasound scans to be done efficiently and at short notice. This clinic helps to prevent hospital admissions whilst positively impacting patient experience.

Main duties of the job

This role will involve assisting the team in the efficient running of the unit and welcoming surgical patients onto into the same day emergency care unit.

Good interpersonal skills and high standard of verbal and written communication. Be able to provide clerical support in the provision of urgent surgical care with an intense and emotionally challenging environment. We also require a caring attitude and motivation to learn and develop practice.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see job overview and job description for further information about the Ward Administrator position available at WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • NVQ Level 3 in Business Administration or relevant experience in an Emergency Department setting
Desirable criteria
  • Previous experience in using Wirral Millenium software
  • Previous experience in using the PCT SystmOne Software
  • Previous experience in accessing the Summary Care Record on the National Spine

Knowledge and Skills

Essential criteria
  • Excellent communication skills
  • Demonstrate sound knowledge base of information governance and relevant policies / guidelines
  • Ability to organise own workload and use own initiative
  • Good IT skills
  • Maintain confidentiality at all times

Personal Attributes

Essential criteria
  • Self-motivated and Enthusiastic
  • Ability to remain calm and work under pressure
  • Work independently and as part of a team
  • To be able to prioritise own workload
  • Work within own limitations and within job role
  • Ability to handle conflict and aggression
  • Support and demonstrate the Trust behaviours standards

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Terri Robinson
Job title
Ward Manager
Email address
[email protected]
Telephone number
0151 482 7912
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