Job summary
- Main area
- Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months (Monday - Wednesday 08.00 - 16.00 hrs)
- Hours
- Part time - 22.5 hours per week (Monday - Wednesday 08.00 - 16.00 hrs)
- Job ref
- 394-Corp-6707723DT
- Employer
- The Hillingdon Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The Hillingdon Hospitals NHS Foundation Trust
- Town
- Uxbridge
- Salary
- £28,166 per annum pro rata
- Salary period
- Yearly
- Closing
- 16/11/2024 23:59
Employer heading
Receptionist Main Entrance
NHS AfC: Band 2
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The Trust only accepts applications made through this site, please register when you click APPLY at the end of this advertisement. The Trust is able to offer hospital accommodation, pension scheme, on-site nursery (through third party provider), together with salary sacrifice schemes (including child care vouchers, ride to work) and a range of national and local staff discounts (subject to availability).
HSJ Best Places to Work 2015 Top 100
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Job overview
The Post-holder will be providing a professional “front of house” reception service. As the first point of contact to welcome patients, relatives, and other visitors to the Trust you will be reporting to the PALS Manager and will be expected to support the work of PALS.
Please note that this vacancy may close early due to the amount of applications we receive for the position.
Main duties of the job
It is essential that you have excellent communication and customer service skills and the ability to work under pressure. As part of the role you will need to develop a knowledge of the hospital, providing directions and information to our visitors.
Working for our organisation
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person specification
Person Spec
Essential criteria
- A good standard of education is required
- Accuracy in numeracy
- Accuracy in spelling.
- Working within an office environment.
- Previous telephone experience
- Working with the public
- Good communication skills
- Able to prioritise workload and meet deadlines
- Able to work under pressure
Desirable criteria
- Good IT skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sally Taylor
- Job title
- PALS Manager
- Email address
- [email protected]
- Telephone number
- 01895 279973
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