Job overview

The post holder will be responsible for providing all reception duties including room bookings.  They will also assist with all administrative duties within the Medical Education Department as well as assisting in maintaining the Centre to a high standard.

As a general requirement, the post holder will be required to work 8am-4pm Monday to Friday and on occasion work flexibly to cover 9am-5pm if required

Please note that we may close this advert early due to the amount of applications we receive. 

Main duties of the job

• To open the Centre in the morning and ensure the rooms are prepared for any bookings (this may require moving chairs/tables).
• To act as first point of contact for the centre for telephone and face-to-face enquiries. This will include dealing with both internal and external users, suppliers, medical reps and contractors.
• To deal with the initial stage of all enquiries, and where appropriate, follow the query through to conclusion after clarification of the necessary points.
• To take room bookings for the Centre and maintain accurate booking records and manage the booking diary.
• To prepare rooms and hospitality for meetings as necessary.
• To clear and tidy rooms following meetings.
• To open and distribute all incoming mail.
• To contribute to developing efficient and effective communication systems for all activity relating to the Centres.
• Maintain Centre notice boards with current course – internal and external - information.
• Undertake copy and audio typing, data entry, photocopying, filing, labelling and distributing mail / documents as required.
• To create basic spreadsheets and maintain departmental information systems (databases) for effective monitoring and communication of all activities.

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.