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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
162-6846-NC-A
Employer
Barking Havering and Redbridge Univ Hospitals NHS Trust
Employer type
NHS
Site
Queen's Hospital
Town
ROMFORD
Salary
£24,864.80 - £26,932 Per annum inclusive
Salary period
Yearly
Closing
21/04/2025 23:59

Employer heading

NHS

Band 4 Medical secretary / Patient Pathway coordinator

Band 4

 

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

https://www.youtube.com/watch?v=lePIUCfMPLk

Job overview

The Haematology/Oncology deptartment is looking for an experienced medical secretary/PPC to join the team. The candidate will be expected to provide a high standard of work, a strong team working mentality and be able to adapt quickly to changes. Proven experience of audio typing and hospital systems is essential. Experience of using and a good understanding of E-referral and cyberlab is desirable.
 
Full training will be provided along with support from the team and line management. We are a busy, friendly, supportive and approachable work group with a vibrant, forward thinking and passionate clinical team. We are open to suggestions and ideas from everyone for service improvements. 
 
Please do not apply if you do not have at least 6 months of audiotyping experience.
Do not apply for this position if you do not have medical secretary experience

Main duties of the job

The Medical secretary / Patient Pathway Co-ordinator (PPC) will work within dedicated specialty Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

Working for our organisation

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in special measures; we’ve opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

Our patients are benefitting from our Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub in Hornchurch.

These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year. 

The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.

Detailed job description and main responsibilities


For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact  Nichola Ceesay, Recruitment Advisor, on 01708 435000 ext. 4176. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

 

 

Person specification

Experience/ Knowledge

Essential criteria
  • Experience of Audio typing.
  • Experience of using a full range of IT/Patient administration systems
  • Experience of patient administration work in a healthcare setting
Desirable criteria
  • Experience working in a similar role in a hospital/health care setting.
  • Minimum typing speed of 50WPM
  • Understanding of medical terminology

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerry Kaye
Job title
Patient Pathway Supervisor
Email address
[email protected]
Telephone number
01708435000
Additional information

Ext 3808

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