Job summary
- Main area
- 258 Trauma And Orthopaedic POD
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 259-7144422NUH
- Employer
- Barts Health NHS Trust
- Employer type
- NHS
- Site
- Newham Hospital
- Town
- London
- Salary
- £31,081 - £33,665 per annum inc
- Salary period
- Yearly
- Closing
- 23/04/2025 23:59
Employer heading

Patient Pathway Co-ordinator
Band 4
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
Are you an experienced Administrative worker seeking a new challenge or looking to take the next step in your career? This is a great opportunity to demonstrate and develop your skills in procedure scheduling and help us build for the future, in a supportive and friendly environment.
We are looking for individuals with CRS Cerner Millennium knowledge and have job experiences of working in a busy, fast paced division. Experience of working in administrative offices is not essential but preferable.
Main duties of the job
We are looking for a highly motivated person who would like to join our exciting team as Patient Pathway Coordinators on a permanent basis within the Trauma and Orthopaedics POD. The role will be Full Time (37.5 hours) with negotiable agile working arrangements to fit around other members of the team. The successful candidate will schedule Orthopaedic patients for our Theatres in the Barts Health Orthopaedics Centre.
The role involves managing Patient treatment by scheduling Trauma and Orthopaedics patients from across the Orthopaedics network. You will oversee a various sub-specialty of patients, ensuring their treatment is in line with RTT guides and the local access policy.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person specification
Experience
Desirable criteria
- Medical or secretarial/pathway administration experience
Skills
Essential criteria
- Proactive with the ability to use own initiative
- Able to present a positive image of her/himself and the service
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Ability to take an active role in agreed learning activities and keep a record of them
- Knowledge of national targets with respect to the patient pathway
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation
- Ability to use and maintain resources efficiently and effectively and encourage others to do so
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set timeframes working to priorities and deadlines
- Able to monitor quality of own work and others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS
- Methodical and logical approach to work prioritisation and planning
- Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time
Desirable criteria
- A sound knowledge and demonstrable competence re 18 week referral to treatment rules
Knowledge
Desirable criteria
- Previous Validating Experience within the NHS/ Experience of Managing Patient Pathways in line with RTT (Referral to Treatment) reporting
Qualifications
Essential criteria
- GCSE A Level or equivalent standard of Education
- ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point
- Pathways in line with RTT (Referral to Treatment) reporting
Other
Essential criteria
- Patient focused
- Has a flexible approach and attitude
- Adapts to changing circumstances
- Ability to treat everyone with whom s/he comes into contact with dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Hannah Ford
- Job title
- Service Manager
- Email address
- [email protected]
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