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Job summary

Main area
Ulysses
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
197-AO6484-B
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
University Hospital Lewisham
Town
Lewisham
Salary
£29,970 - £36,483 Per annum plus HCA
Salary period
Yearly
Closing
15/04/2025 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Ulysses System Administrator

Band 5

Job overview

APPLICANTS WHO HAVE APPLIED IN THE LAST 6 MONTHS MAY NOT APPLY

This is a fantastic opportunity to join the Ulysses System team to provide comprehensive administrative support to the development of our system for Lewisham and Greenwich NHS Trust. 

We are looking to recruit an enthusiastic and motivated individual with an interest in a wide range of IT/system and/or governance related processes. It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.

This role is an excellent for an experienced administrator with a confident, 'can-do' attitude and friendly, helpful manner.

You will require excellent communication and interpersonal skills as this role entails liaising with a wide range of individuals including admin colleagues, managers and operational staff.

Main duties of the job

To provide administrative assistance with all Ulysses projects and the following modules:

These include but not exclusive to: -

  • Incident
  • Customer Services
  • Litigation
  • Inquest
  • Alert
  • Risk
  • Audit
  • RFI

 

Provide advice for all Trust staff at all levels on all aspects of Ulysses, this includes on-site and online 1-1 training and training workshops when required.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Detailed job description and main responsibilities

MAIN DUTIES:         

Ulysses Risk Management IT System

 

·         To assist the Ulysses System Manager in maintaining and developing the Risk Management IT system (Ulysses) to ensure all modules meet the needs of users and in consultation with the external software provider ensure that the system architecture, hardware, and software configuration is established, supported, maintained, and developed in accordance with the wider Trust IT Strategy

 

·         In the absence of the Ulysses System Manager, act as the Trust contact with the external software provider ensuring service provision is provided as per agreement and that any maintenance requirements/interventions are actioned promptly.

 

·         To work closely with the Ulysses System Manager and various teams across the Trust to integrate data from Ulysses into the Data Warehouse (automatically and/or manually) to enable triangulation of data from other Trust systems to produce intelligent management reporting

 

·         Ensure the integrity and security of the system is always maintained including quality assuring data entry, auditing the system, log of users, access permissions, new installations, and updates.

 

·         Assist the Ulysses Manager to ensure Ulysses maintains key functions and links with other Trust systems including the Trust’s Data Warehouse, incident management, complaints, litigation, compliance with NRLS/LFPSE, HSE, MHRA and other reporting requirements, and can provide the necessary data and outputs to support the Trust in delivery of its day-to-day business and activities

 

 

·         Represent the Trust at external user-group conferences and workshops and host visits from other NHS Trusts to share best practice

 

·         Assist with training needs in relation to the system and in liaison with the software provider ensure suitable training and education is provided to meet these needs.

 

·         Assist and support administrative duties in relation to Ulysess User Group and also Excellence reporting project.

 

 

Analysis & Management Reporting

 

·         Act as a digital translator between clinical Teams, the Ulysses Team and the Trust wider information teams

 

·         To make available to Trust staff from the system, routine and regular data, information and reports including analysis of trends and themes.

 

·         Prepare ad hoc reports from individuals and committees on data across all modules as required

 

·         Assist the Ulysses System Manager to work with the external software supplier, Information, and IM&T teams to develop the online functionality of the system to enable greater use and direct interrogation of data by frontline users and the production of locally generated and bespoke reports

 

 

 

Training & Education Co-ordination

 

·         Assist the Ulysses System Manager to design and deliver training programmes to meet the needs of clinical and non-clinical staff on the use of the Ulysses system

 

Person specification

Experience

Essential criteria
  • Experience from direct working with Ulysses Safeguard or equivalent risk management IT system
  • Experience analysing, developing, and presenting detailed data and reports of a high standard both visual and written reports which will be subject to scrutiny and challenge both internally and externally
  • Experience working with NRLS/LFPSE coding and configuring an LRMS to report via the NRLS/LFPSE portal
  • Experience working in a high- pressure environment.
  • Experience of handling highly sensitive information with discretion
Desirable criteria
  • Experience of working in the NHS or a public sector environment
  • Experience of using Ulysses software
  • Experience of liaising with external software providers
  • Experience of engaging/liaising with multiple stakeholders of different levels
  • Experience of delivering training

Qualifications and Training

Essential criteria
  • Educated to degree level or equivalent in relevant degree subject, such as healthcare or risk.
  • Evidence of continuing professional development
Desirable criteria
  • Project management qualification/training
  • Quality improvement qualification/training
  • European Computer Driving License or other IT qualification

Knowledge and Skills

Essential criteria
  • Knowledge of risk systems and database maintenance

Personal Qualities

Essential criteria
  • Proficient with sound analytical problem- solving skills
  • High level of skill with Microsoft Word, Excel and PowerPoint.
  • Full driving license and access to own transport essential.

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Baker
Job title
Ulysses System Manager
Email address
[email protected]
Telephone number
07369215811
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