Job summary
- Main area
- Research
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 337-NP-8698LD
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Northwick Park Hospital
- Town
- Harrow
- Salary
- £34,521 - £41,956 Per anum - Pro rata
- Salary period
- Yearly
- Closing
- 14/04/2025 23:59
Employer heading

Community Engagement PPI Officer
NHS AfC: Band 5
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
Are you looking for a career in research which gives you direct contact with patients? If so, this role may be of interest to you. The Community Engagement Officer plays a pivotal role in driving the NHS Trust's commitment to public involvement and community engagement. Reporting to the Health Service Research Manager and PPI Lead, this position is integral to the delivery of the Trust’s public involvement and community engagement strategy, actively shaping how the Trust collaborates with its local communities, stakeholders, and patients to enhance NHS research outcomes. The post holder will engage with a broad spectrum of community groups, fostering inclusive partnerships and co-production at all levels of research and innovation (R&I), in line with national priorities and guidelines set by figures such as Lord O’Shaughnessy. This role requires both strategic thinking and operational delivery to promote research engagement, ensure that diverse communities are heard, and ensure the research is responsive to local needs.
Main duties of the job
Support the implementation of the public involvement and community engagement strategy and act as a point of contact for patients and wider public for R&I
The post holder will organise and coordinate a wide range of events including focus groups with patients, community engagement events, virtual events and larger public engagement events in both internal and external venues.
Develop and grow our engagement opportunities through social media.
Provide administrative support to community engagement meetings including co-ordination of the meetings, minute taking and following up actions.
Contribute to internal and external Trust publications as required to promote community engagement and co-production approaches.
Work with the R&I support facilitators to monitor and ensure the R&I Trust’s intranet and internet sites are up to date. Ensure the pages provide relevant and up to date information for staff, patients and the public on community engagement opportunities.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education and Qualifications
Essential criteria
- Educated to degree level or relevant experience in the field of quality and patient experience/engagement
Desirable criteria
- • Quality Improvement methodology training
Knowledge & Experience
Essential criteria
- Knowledge of community promotions, engagement strategies, plans and campaigns
- Experience of working with and involving patients, carers or the public and a working knowledge of the techniques used
Desirable criteria
- Experience of delivering engagement strategies, plans and campaigns
Documents to download
Further details / informal visits contact
- Name
- Mushiya Mpelembue
- Job title
- Head of Research Delivery
- Email address
- [email protected]
- Telephone number
- 07796705675
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