Job summary
- Main area
- Imaging
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 196-NM12771
- Employer
- Guy's and St Thomas' NHS Foundation Trust
- Employer type
- NHS
- Site
- Harefield
- Town
- Harefield
- Salary
- £29,176 - £30,225 p.a inc Outer London HCA
- Salary period
- Yearly
- Closing
- 21/04/2025 23:59
- Interview date
- 25/04/2025
Employer heading
Health Care Assistant - Imaging
Band 3
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
Main Duties
To provide and maintain excellent standards of patient care.
To provide administrative and clerical support to the Imaging department.
To be flexible in providing cover for any imaging areas as per the service requirement.
To provide support to the multi-disciplinary teams within Imaging.
To play a role in the continuous development of the Trust as a member of the Radiology team and as a potential member of a range of Trust quality/process improvement project groups”
Closing Date: 21 April 2025 at midnight
Proposed Interview Date: 25 April 2025
Main duties of the job
- To provide and maintain excellent standards of patient care.
- To provide administrative and clerical support to the Imaging department.
- To be flexible in providing cover for any imaging areas
- To provide support to the multi-disciplinary teams within Imaging.
Main tasks and responsibilities
- Communication
- Demonstrate politeness, courtesy and sensitivity in dealing with patients, relatives and visitors, maintain good customer relations.
- Carry out assigned clerical tasks as directed by the supervisor.
- Report untoward incidents and any other relevant information to the supervisor immediately.
- Participate fully as a team member, sharing knowledge and information and supporting colleagues.
- Patient/customer care (both direct and indirect)
- Provide excellent standards of patient care, observations, preparing equipment and patients for treatment.
- Carry out daily checks on appropriate equipment
- Assist in the restocking and ordering of supplies.
- Resource management
To work together with the Imaging teams to ensure effective use of resources
To abide by the Trust’s core behaviors for staff and all other Trust policies
- People management
- Participate in the Trust’s appraisal and personal development plan /any necessary training as required.
- Information management
- Use relevant IT systems in the support of patient care
Working for our organisation
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world.
Our integrated approach to caring for patients from before birth, through childhood, adolescence and into adulthood and old age has been replicated around the world and has gained Royal Brompton and Harefield an international reputation as a leader in heart and lung diagnosis, treatment and research.
We are working in partnership with King’s Health Partners, to deliver our vision of creating a new centre of excellence, which will be the global leader in the research into and treatment of heart and lung disease, in patients from pre-birth to old age.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.
Detailed job description and main responsibilities
- To provide and maintain excellent standards of patient care.
- To provide administrative and clerical support to the Imaging department.
- To be flexible in providing cover for any imaging areas
- To provide support to the multi-disciplinary teams within Imaging.
To play a role in the continuous development of the Trust as a member of the Radiology team and as a potential member of a range of Trust quality/process improvement project groups.
Main tasks and responsibilities
- Communication
- Demonstrate politeness, courtesy and sensitivity in dealing with patients, relatives and visitors, maintain good customer relations.
- Carry out assigned clerical tasks as directed by the supervisor.
- Report untoward incidents and any other relevant information to the supervisor immediately.
- Participate fully as a team member, sharing knowledge and information and supporting colleagues.
- Patient/customer care (both direct and indirect)
- Provide excellent standards of patient care with direct and indirect supervision including pre and post examination observations, preparing equipment and patients for treatment, the cannulation of patients ready for contrast studies.
- Carry out daily checks on appropriate equipment
- Keep clinical areas clean and tidy and maintain a safe, pleasant environment.
- Assist in the restocking and ordering of supplies.
- Resource management
To work together with the Imaging teams to ensure effective use of resources
To abide by the Trust’s core behaviors for staff and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety policies.
- People management
- Participate in the Trust’s appraisal and personal development plan schemes by meeting with the manager at least annually and undertake any necessary training as required.
- Information management
- Use relevant IT systems in the support of patient care
Please note, for all other staff this paragraph should be used:
- To abide by the Trust’s Core behaviors for staff and all other Trust policies, codes and practices including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety.
Person specification
Experience
Essential criteria
- Experience in relevant medical/science field, NVQ or equivalent
Education and Qualifications
Essential criteria
- General education to A-level standard or equivalent
Desirable criteria
- Knowledge of Imaging Department
Skills
Essential criteria
- Ability to demonstrate good working relationships with people at all levels within a multidisciplinary team
Desirable criteria
- To be able to cope with occasional exposure to distressing or emotional circumstances
- Ability to manage oneself in a rapidly changing and pressured environment
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Manoj Joseph
- Job title
- Cross Sectional Imaging Superintendent
- Email address
- [email protected]
- Telephone number
- 01895823737
- Additional information
You May also contact Kathryn Griffiths
Deputy Radiology Manager
Extn: 85015
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