Job summary
- Main area
- Science
- Grade
- Civil Service: Executive Officer (EO)
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 919-JP-61624429-EXT
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- UKHSA Chilton
- Town
- Didcot
- Salary
- £29,109 - £34,131 per annum, pro rata
- Salary period
- Yearly
- Closing
- 04/05/2025 23:59
Employer heading

Business Support Officer
Civil Service: Executive Officer (EO)
Job overview
The ARSAC Support Unit provides administrative support to the Department of Health and Social Care’s Administration of Radioactive Substance Advisory Committee (ARSAC).
The ARSAC Support Unit processes applications for licences under IR(ME)R 2017 to allow the safe and legal administration of radioactive substances to patients for diagnosis, therapy or research. The post holder will be responsible for a range of administrative tasks to support the application process.
As a key member of the ARSAC Support Unit, you’ll handle crucial administrative duties that enable the lawful use of these substances in diagnosis, treatment, and research.
Main duties of the job
Key Responsibilities:
- Efficiently process authorisation applications under IR(ME)R 2017.
- Perform diverse administrative tasks to aid the application workflow.
- Act as the first point of contact for applicants, providing timely updates and guidance.
Your Impact:
Your meticulous attention to detail and proactive communication will ensure that healthcare professionals receive the support they need to advance patient care through innovative research, therapies, and diagnostic imaging.
We’re looking for someone with a commitment to excellence and a desire to make a difference in the healthcare sector. If that’s you, apply to become the backbone of our application process at the ARSAC Support Unit.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
- Provide comprehensive administrative support to ARSAC and departmental teams
- Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating health and safety risk assessments or reporting of sickness absence and preparing and submitting returns on behalf of the team as required.
- Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder enquiries promptly and courteously by email, telephone, letter or in person, referring to the relevant lead where appropriate.
- Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required.
- Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems) and assist with the dissemination and/or collation of information/returns, in a timely manner.
- Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
- Undertake project support in the absence of a dedicated project support role in the structure, responding to information requests and other tasks which will involve meeting tight deadlines and may include using digital tools, for example JIRA. This will include: assisting and working closely with members of the project team(s), supporting elements of projects as directed by the relevant lead or project manager; maintaining project plans; supporting the provision of management information; and participating in working groups.
- Identify and prioritise urgent tasks e.g. particular patient licences and respond appropriately in a timely manner
- Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility.
- Develop effective working relationships and communicate regularly either by phone, email or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, support staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls, receive emails and decide relevant action, responding directly where appropriate and this may include external people for example, stakeholders and/or from members of the public as well as other public health organisations e.g. NHS and the Dept. of Health and Social Care.
- Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role.
Please see the job description for the full list of duties and responsibilities.
Selection Process Details
This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the listed 6 essential criteria that have been selected from the job description, and this will be in the form of:
- an application form (‘Employer/ Activity history’ section on the application)
- a 750 word Statement of Suitability.
This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The Application form and Statement of Suitability will be marked together.
Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.
Longlisting: In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
Please note only those applications meeting all essential criteria will be taken through to shortlisting.
Shortlisting: In the event of a large number of applications we will shortlist on:
- Significant administrative/ secretarial experience including developing, implementing and maintaining office systems and handling sensitive information
- Experienced at working under pressure handling multiple tasks and prioritising own workload
If you are successful at this stage, you will progress to interview and assessment
Please do not exceed 750 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a remote interview.
Knowledge, experience, skills & abilities will be tested at interview.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at our offices in Chilton (Didcot), Oxfordshire. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) based at Chilton .
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter Terrorist Check clearance.
For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check clearance.
UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.
Person specification
Experience 1
Essential criteria
- Significant administrative/ secretarial experience including developing, implementing and maintaining office systems and handling sensitive information
Experience 2
Essential criteria
- Experience of organising meetings and producing supporting paperwork, including agendas and taking minutes/action notes
Experience 3
Essential criteria
- Experienced at working under pressure handling multiple tasks and prioritising own workload
Experience 4
Essential criteria
- Experience of using systems to order goods and services and an understanding of relevant policies and procedures
Experience 5
Essential criteria
- IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint
Qualifications
Essential criteria
- Educated to degree level in a related Business subject/NVQ level 6 in relevant subject or equivalent level of qualification and/or equivalent experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jon Payne
- Job title
- Recruitment Support
- Email address
- [email protected]
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