Job overview

The Clinical Assessment Service (CAS) performs a pivotal role in admission avoidance.  We are excited to be expanding our award-winning service to include the Clinical Single Point of Access (SPA).  This role has a focus on avoiding unnecessary conveyance or admission to hospital by providing clinical assessment and support to the CAS service and the new single point of access within LCHS. Our aim is to support other health care professionals and patients to navigate through LCHS pathways and beyond, to improve their experience and to achieve the right care, first time.

We are looking for Senior Urgent Care Practioners to work within the Clinical Assessment Service and provide support and leadership across the divisions' emergency care division admission avoidance pathways.  You will be based in Beech House in Lincoln at the heart of the Integrated Urgent and Emergency Division, but will be expected to attend other bases to provide support within these pathways when required. The Clinical Assessment Service/SPA provides telephone and virtual clinical assessments and navigation to patients and health care professionals who have been assessed by 111 or other services in Lincolnshire. 

The Single point of access is being implemented in line with the Urgent and Emergency Care recovery plan to provide integrated care coordination to ensure that patients are directed to the right care setting, with the right clinician or team at the right time.

Main duties of the job

This role is fixed term for 1 year to cover maternity leave. Successful candidates will need to demonstrate that they are able to meet the essential criteria in the person specification and can provide evidence of experience in the treatment of minor illness and minor injury.  Candidates will be willing to undertake a non-medical prescribing qualification.

We are looking for people who can demonstrate and role model the right values and behaviours and have excellent leadership and communications skills. You will be expected to provide leadership and clinical supervision to colleagues alongside other governance activities as detailed in the job description.

Telephone/Video consultations/face to face, offering advice and support to a wide variety of urgent care presentations over a 24-hour period.

If you fit this description and have the motivation and flexibility to join this evolving service, this an excellent opportunity to join a highly skilled team to provide quality care.

Candidates will be expected to role model the LCHS values and work to find a solution for patients with complex circumstances that contact the SPA.

Working for our organisation

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce. 

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives.  Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.  Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme.  Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev