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Job summary

Main area
TMP
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 40 hours per week (Evenings and weekends on rotation)
Job ref
358-7100984-TMP
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester General Hospital
Town
Leicester
Salary
£23,615 £11.44p/h
Salary period
Yearly
Closing
16/04/2025 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Medicines Counter Assistant

NHS AfC: Band 2

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.

But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Job overview

About Us

Welcome to TrustMed Pharmacy, where patient safety and compassionate care are fundamental to our mission.

We are currently seeking a dedicated Medicines Counter Assistant to join our dynamic pharmacy team. If you're passionate about providing efficient, accurate, and safe pharmaceutical services within a supportive environment, this could be the perfect opportunity for you.

Join us in our commitment to delivering exceptional patient care working with University Hospitals of Leicester NHS Trust.

Main duties of the job

Join us at TrustMed Pharmacy, where we are proud to foster an inclusive, supportive team environment dedicated to the highest standards of patient care. Be part of our compassionate, proud, inclusive, and unified team as we continue to grow and make a positive impact on the health and well-being of our community.

Working for our organisation

Your Benefits

In addition to a competitive salary and professional fees paid, we offer:

  • Generous holiday allowance to support your work-life balance.
  • Opportunity for funded training courses to enhance your professional development.
  • Pension scheme and free life assurance for financial security.
  • Access to a range of other benefits designed to promote employee well-being and satisfaction.

Detailed job description and main responsibilities

  • Serving patients on front.
  • Dealing with queries
  • Helping patients.
  • Queue busting
  • Course training
  • WWHAM

Please see Job description for more details.

Person specification

Experience

Essential criteria
  • Retail or Pharmacy Experience

Experience

Essential criteria
  • Previous Pharmacy Experience- 2 years

Qualifications

Essential criteria
  • Customer Service qualification

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Morrison
Job title
Pharmacy Manager
Email address
[email protected]
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