Job summary
- Main area
- Reception/Admin
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 302-25-6947316SS-A
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The Thomas Linacre Centre
- Town
- Wigan
- Salary
- £24,169 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 28/04/2025 23:59
Employer heading

General Assistant
NHS AfC: Band 2
Choose Well - Choose WWL
Job overview
An exciting opportunity has arisen within Breast Screening for a highly motivated and enthusiastic individual to join our friendly, professional team.
This post offers the opportunity to work in a challenging and changing environment while gaining wide experience across all breast imaging services.
Ideally with a background in NHS administration and systems, you will be committed to delivering high standards of work as part of a busy team.
This post is for 30 hours per week. The opening hours for the Department are Monday to Friday, 08:30 to 17:00.
Evidence of qualifications will be required at interview and during the onboarding process.
Access to a vehicle is required for this post.
Please note: Previous applicants need not apply.
Main duties of the job
The post holder will form part of the WWL Breast Imaging team including the South Lancashire Breast Screening Programme, the Symptomatic Breast Service and the Family History Service.
The post holder will provide general administrative duties and provide a high quality service with a high level of patient care.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Duties and Responsibilities Key results from the job holder:
- Performing general administration and reception duties on both the mobile breast screening units and at the breast screening unit.
- Cleaning of equipment and surfaces in the clinical setting.
- Providing a basic level of care and support to patients.
- Transport patient data and equipment between the breast screening unit and mobile units adhering to departmental procedure and Trust policy relating to information governance.
- Provide administrative support including the use of patient appointment systems.
- Operate relevant Trust IT systems, inputting and maintaining patient information and updating patient records.
- Co-operate with all disciplines when receiving telephone, email, and all other requests including enquires from patients.
- Assist in establishing and maintaining correct input of data.
- Assist in monitoring data quality within Radiology IT systems, ensuring consistency, accuracy and timeliness of data.
Person specification
Qualifications
Essential criteria
- Educated to GCE/CSE/GCSE ‘O’ Level Standard or equivalent
Desirable criteria
- IT Qualification
Experience
Essential criteria
- Working to deadlines
- Working in an office environment
- Working with IT systems
Desirable criteria
- Experience working in a hospital environment, particularly within Radiology or Breast Imaging
- Customer care
Skills
Essential criteria
- Ability to communicate with others effectively using a variety of methods
- Ability to organise own workload
- Ability to work effectively with basic IT equipment
Desirable criteria
- Competent in the use of Microsoft packages including Office and Outlook
Knowledge
Essential criteria
- Clerical working
Desirable criteria
- NHS IT Systems and workflow
Additional
Essential criteria
- Ability to work effectively both along and as part of a team, with a commitment to deliver high standards of care.
- Must be diplomatic, courteous and patient
- Must be reliable and flexible
- When required, must be able to travel between sites within appropriate timescales
- Speak English to an appropriate standard relevant to their role, i.e with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Access to a vehicle.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Grace Easton
- Job title
- Breast Screening Clinical Lead
- Email address
- [email protected]
- Telephone number
- 03007075715
- Additional information
Any enquiries or visits to the Department are welcome.
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wgan
WN1 1XX
- Telephone
- 07786529893
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