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Job summary

Main area
Mental Health
Grade
Band 2
Contract
Permanent: Ability to work flexibly and comply with all requirements of post
Hours
  • Full time
  • Part time
22 hours per week (1 x 22hrs, 1 x 37.5hrs per week)
Job ref
351-CEN2247-RI
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Avondale Unit
Town
Preston
Salary
£23,615 Per annum, Pro rata (subject to confirmation)
Salary period
Yearly
Closing
04/04/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Clinical Administrator

Band 2

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

The post holder will provide a comprehensive administration and information service for the Initial Response Service. The post holder will liaise with staff within the initial response service and relevant teams to ensure an efficient and confidential service is provided.

Main duties of the job

 The post holder will have a good standard of education with qualifications in English, Maths and Word Processing.  Excellent computer skills are required.  

One of the primary purposes of this role is to provide a comprehensive administration service and therefore administration experience is essential in order to provide a professional service.

Experience of dealing with people is also essential, as are excellent interpersonal and customer care skills.  It is essential that the post holder has good organisational and communication skills.  

The post holder will be required to work both as part of a team and on their own initiative.  

A standard DBS will be required. 

 

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Detailed job description and main responsibilities

Please refer to detailed Job Description and Person Specification for more information  

Person specification

Qualifications

Essential criteria
  • Administrative qualification at NVQ Level 2/RSA 2 OCR
  • Level 1 or 2 or equivalent experience in administration

Knowledge

Essential criteria
  • Working with databases
  • Working with Microsoft Office applications
Desirable criteria
  • Working with NHS data systems such as RIO, CITO

Experience

Essential criteria
  • Working with members of the public.
  • Working in an office environment
Desirable criteria
  • Working in the NHS
  • Working in a customer services environment.

Skills

Essential criteria
  • Good grammar and numeracy skills
  • Excellent keyboard skills
  • Data input and retrieval
  • Good organisational skills
  • Ability to communicate effectively both written & verbal

Personal Qualities

Essential criteria
  • Excellent telephone manner
  • Treats people with courtesy and respect at all times
  • Team player

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Love
Job title
Team Leader
Email address
[email protected]
Additional information

Jessica Love 0800 013 0708

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