Job summary
- Main area
- Mental Health
- Grade
- Band 2
- Contract
- Permanent: Ability to work flexibly and comply with all requirements of post
- Hours
- Full time
- Part time
- Job ref
- 351-CEN2247-RI
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Avondale Unit
- Town
- Preston
- Salary
- £23,615 Per annum, Pro rata (subject to confirmation)
- Salary period
- Yearly
- Closing
- 04/04/2025 23:59
Employer heading

Clinical Administrator
Band 2
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.
Job overview
The post holder will provide a comprehensive administration and information service for the Initial Response Service. The post holder will liaise with staff within the initial response service and relevant teams to ensure an efficient and confidential service is provided.
Main duties of the job
The post holder will have a good standard of education with qualifications in English, Maths and Word Processing. Excellent computer skills are required.
One of the primary purposes of this role is to provide a comprehensive administration service and therefore administration experience is essential in order to provide a professional service.
Experience of dealing with people is also essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills.
The post holder will be required to work both as part of a team and on their own initiative.
A standard DBS will be required.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Detailed job description and main responsibilities
Please refer to detailed Job Description and Person Specification for more information
Person specification
Qualifications
Essential criteria
- Administrative qualification at NVQ Level 2/RSA 2 OCR
- Level 1 or 2 or equivalent experience in administration
Knowledge
Essential criteria
- Working with databases
- Working with Microsoft Office applications
Desirable criteria
- Working with NHS data systems such as RIO, CITO
Experience
Essential criteria
- Working with members of the public.
- Working in an office environment
Desirable criteria
- Working in the NHS
- Working in a customer services environment.
Skills
Essential criteria
- Good grammar and numeracy skills
- Excellent keyboard skills
- Data input and retrieval
- Good organisational skills
- Ability to communicate effectively both written & verbal
Personal Qualities
Essential criteria
- Excellent telephone manner
- Treats people with courtesy and respect at all times
- Team player
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jessica Love
- Job title
- Team Leader
- Email address
- [email protected]
- Additional information
Jessica Love 0800 013 0708
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