Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday – Friday, 9am- 5pm)
- Job ref
- 351-SPS1370-TG
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- East Barn,
- Town
- Lancaster,
- Salary
- £24,625 - £25,674 subject to confirmation
- Salary period
- Yearly
- Closing
- 08/04/2025 23:59
Employer heading
Clinical Administrator
Band 3
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.
Job overview
Lancashire and South Cumbria NHS Foundation Trust is a Specialist Mental Health Trust providing health services, substance misuse services, older adult mental health services and psychological therapies to residents of Blackpool, Blackburn, Lancaster, Morecambe, Hyndburn, Ribble Valley, Burnley, Chorley, South Ribble, Preston, the West Lancashire of Ormskirk and Skelmersdale and South Cumbria. The Trust also supplies low and medium secure care and forensic services.
Applications are invited for a Band 3 Administrator to provide a comprehensive secretarial administration and information service across the Specialist Perinatal Mental Health Team, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.
The post holder will be aligned to the SPCMHT, covering the North Lancs & South Cumbria locality based at East Barn in Lancaster, but is required to work flexibly in response to the needs of the networks administrative service providing cover to other departments across the Service as directed by their Administration Line Manager to ensure continuity of service provision.
Main duties of the job
Evidence of good general education is essential together with good communication skills and excellent organisation ability. Knowledge of working with the NHS will be an advantage and computer skills with essential.
The successful candidate with require a mature, flexible approach and the ability to work within a busy team. They will be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.
- Receive allocate and despatch internal /external mail in line with the Trust policy.
- To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
- Provide a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
- To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.
- Work collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Detailed job description and main responsibilities
- The post holder is required to make decisions and judgements concerning information received in order to prioritise and refer on to the appropriate staff/department, or take appropriate action within pre-agreed boundaries.
Assist in the planning and organising of a range of team activities and programmes including regular meetings and other events. - In line with set standards ensure that agendas, papers and minutes are produced and circulated in accordance with the schedule of meeting dates.
- Monitoring and maintaining stationery supplies and stock for the team.
- To provide short term cover for the team medical secretary as and when required.
Please see Job Description and Person Specification attached to this vacancy for the full responsibilities of this role.
Informal enquires should be directed to Michelle Todd Locality Admin Coordinator, Specialist Services on 07929786806.
Person specification
Education/Qualifications
Essential criteria
- NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
- Demonstrable commitment to continuous personal development.
Knowledge
Essential criteria
- Awareness of issues in the Mental Health Network.
- Knowledge of a range of administrative procedures and practice.
Desirable criteria
- Interest in current issues particular to a Foundation Trust and the network
- Knowledge of NHS management processes
Experience
Essential criteria
- Secretary/Administrator including diary management
- Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
- Experience of supporting and minuting meetings
Desirable criteria
- Experience of working within an MDT preferably within an NHS environment.
skills and abilities
Essential criteria
- Ability to communicate effectively at all levels using e-mail, telephone or face to face.
- Able to demonstrate skills in organising and prioritising of diaries and schedules.
- Proven experience in producing minutes.
- Able to demonstrate skills in organising and prioritising of diaries and schedules.
- Ability to deal with confidential and sensitive issues with tact.
- Accurate keyboard skills for producing reports and correspondence etc. including live note taking at RSA II or equivalent
- Capable of working under pressure and using own initiative; able to prioritise workload
Other
Essential criteria
- Willingness to travel to different locations within the network/Trust.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Michelle Todd
- Job title
- Recruiting Manager
- Email address
- [email protected]
- Telephone number
- 07929786806
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