Detailed job description and main responsibilities

Dispensary Services and Distribution services:

Prioritise work to deliver an efficient service

Participate in the supply of stock medication via the ward top up service. Liaise with relevant ward Pharmacists and ward staff to provide an effective and efficient service.

Process and return any surplus or unused drugs following departmental standard operating procedures

Assist in the delivery of stock & dispensed items to the wards and departments

Ensure that the goods received by the pharmacy are promptly unpacked and checked off against delivery notes.

Ensure the correct storage of the medication and ensure good stock rotation and monitor and check for expiry dates

Ensure that any to-follow or out of stock issues are promptly and accurately reported to both the procurement and distribution managers

Sort, file and archive prescriptions and other relevant paper as advised as per standard operating procedures.

Collate stock, including orders from Community clinics and other outside agencies, ready for collection by the pharmacy porter or hospital transport.

Ensure that any to follow items are sent as soon as possible and any discrepancies checked.

Ensure the availability of sufficient stock and sundries/consumables to the dispensary and ward stock distribution areas.

Answer the telephone and refer clinical queries to the appropriate trained staff member.

Maintain good customer services at all times.

Ensure that the appropriate manual and computer records are amended when stock is transferred and that stock discrepancies are either corrected immediately or reported to a senior member of staff

Carry out daily stock checks against the computer generated monitoring sheets for stock audit. Ensure that any discrepancies are reported.

Record all prescriptions received onto the prescription tracking system

To provide an accurate and efficient dispensing service of various types of prescriptions in accordance with departmental Standard Operating Procedures

To maintain patient records using the Pharmacy computer systems to ensure information is accurate and up to date and complies with the Data Protection Act

Record all financial transactions connected with NHS and private patients

Responsible for the Dispensary cash register procedure, including the float and cashing up.

To maintain current and relevant information in the waiting area as per departmental procedures and as advised by the dispensary manager.

To assist with administration duties within the anticoagulation clinic

Dispensing and distribution of controlled drugs as ward stock

Portering of medicines to wards and clinics when required during the week and at  weekends

Participate in the late night service; weekend and bank holiday rota’s as required.

Report any complaints, incidents or near miss situations via the error reporting system and your line manager.

Maintain a clean and tidy environment

All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).

All work will be carried out in accordance with the relevant laws, the guidelines of the Royal Pharmaceutical Society of Great Britain and the General pharmaceutical council, Trust and departmental procedures and standards of professional practice