Job summary
- Main area
- Enhanced Care
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday between the hours of 08:00 and 20:00)
- Job ref
- 275-2503ENHCCSW-TP
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway NHS Foundation Trust
- Town
- Gillingham
- Salary
- £24,071 - £25,674 per annum/pro rata
- Salary period
- Yearly
- Closing
- 08/04/2025 23:59
Employer heading

Enhanced Care CSW / Therapeutic Practitioner
Band 3
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Enhanced Care Clinical Support Worker/ Therapeutic Practitioner
Division: Corporate
Band: 3
Salary: £24,071 - £25,674 per annum/pro rata
An exciting opportunity to join a new Enhanced Care Service at Medway Hospital. The role would suit a Clinical Support Worker who has experience of working with people who may have mental health difficulties, learning disabilities, dementia or delirium.
This role would also be suitable for someone with experience of co-ordinating therapeutic activities for individual or groups of patients.
You will work as a member of the Enhanced Care Team under the supervision and guidance of the Clinical Nurse Specialists and will provide Enhanced Care supervision to patients who have been assessed as needing additional support. This involves engaging the patient in meaningful activities, providing stimulation and building positive therapeutic relationships to reduce the risk of harm and ensure that their physical, emotional and psychological needs are met.
Main duties of the job
The successful post holders will be expected to provide support and assistance to professionals in the implementation of care plans for individual patients.
As a Clinical Support Worker, you will ensure patients receive a high quality of clinical care and a good patient experience. We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients.
Care Certificate Programme to be completed over a specified 6 months period, if not obtained prior to commencement.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.
Detailed job description and main responsibilities
Undertake a range of delegated clinical care duties deliver to deliver agreed plans of care. Provide excellent customer care skills to ensure patients come first.
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
To act as an advocate for patients within the ward / department, to ensure a patient
orientated approach to the delivery of care.
Working alongside other Therapeutic Practitioners to develop and deliver activity sessions.
Person specification
Qualifications
Essential criteria
- Evidence of a general education e.g. GCSE's or equivalent
- NVQ II in Healthcare / QCF Diploma in Health Level 2 or equivalent qualification in the area of speciality (e.g. Operating Theatre Practice for posts in theatre) or an equivalent level of working experience within a similar role
Desirable criteria
- Mental Health First Aid
Knowledge
Essential criteria
- Knowledge and experience of taking clinical observations
- Understanding of the importance of person centred care
- Knowledge/understanding de-escalation and managing challenging behaviour
Desirable criteria
- Basic knowledge of Mental Health Act / Mental Capacity Act
Experience
Essential criteria
- Some experience of working as a healthcare assistant in a hospital or registered care setting
- Experience de-escalation and/or managing challenging behaviour
- Commitment to working in partnership with patients and involving their family/carers
Desirable criteria
- Experience co-ordinating activities
- Experience of working within Mental Health
Value Based Question
Essential criteria
- Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Iain Tredway-Murray
- Job title
- Clinical Nurse Lead Enhanced Care
- Email address
- [email protected]
- Telephone number
- 01634 838929
- Additional information
List jobs with Medway NHS Foundation Trust in Nursing and Midwifery or all sectors