Job overview

This is an exciting opportunity to work within the Cheltenham Integrated Community Teams (ICT) providing a wide range of administrative support functions that are essential to the provision of quality community health for adults in the locality. The successful candidate will join a well-established, knowledgeable, administrative team working alongside a range of clinical, professional staff.  You will work as part of the Administration Team to ensure the efficient and effective provision of administration services for MDT. If you would like to work for an Organisation that values its staff, aims to deliver the best care, offering compassion to service users, their carers and families, we would like to hear from you

For further information please contact Sarah Parsons (Admin Lead) on 0300 421 8367 

Main duties of the job

The role is extremely varied and requires the ability to deal with a wide range of duties.  Supporting the Admin Lead the successful candidate will contribute to the continuing development of administrative support within this fast-paced environment and supporting the wider ICT teams.

Applicants should evidence an ability to be calm under pressure and a willingness to undertake and learn new tasks.  A range of communication skills, verbal and written, are essential for this role as is the ability to manage challenging deadlines.

This role will involve significant manual handling for stock delivery.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.