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Job summary

Main area
IT Compliance Administrator
Grade
Non AfC
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
Trac ID 6964996
Employer
Havens Hospices
Employer type
Voluntary Sector
Site
Fair Havens
Town
Southend
Salary
£27,040 £27,040.00 FTE, £21,632.00 pro rata per annum.
Salary period
Yearly
Closing
14/04/2025 10:00

Employer heading

Havens Hospices logo

IT Compliance Administrator

Non AfC

Job overview

Working within our IT & Compliance team, based at Fair Havens in Southend on Sea, and Little Havens in Thundersley, this role plays a key part in supporting the Head of IT & Compliance with administrative tasks, ensuring that the charity is compliant with all data protection and information governance regulations.

Please be aware that Havens Hospices is unable to offer UK visa sponsorship at this time.

Agile working options may be considered once the 6-month probationary period has been successfully completed although it should be noted that this role will be predominantly office-based in Southend on Sea.

Main duties of the job

The ideal candidate will provide administrative support in maintaining the register of data processing/sharing agreements between the Charity and other organisations, supporting the Head of IT & Compliance in ensuring the Charity complies with all relevant legislation in relation to information governance, including the General Data Protection Regulation and Data Protection Act 2018.

Working for our organisation

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Detailed job description and main responsibilities

  • To provide administrative support in maintaining the register of data processing/sharing agreements between the Charity and other organisations.
  • To support the Head of IT & Compliance in ensuring the Charity complies with all relevant legislation in relation to information governance, including the General Data Protection Regulation and Data Protection Act 2018.
  • To provide administrative support with information requests under current Data Protection Legislation and the Freedom of Information Act/Environmental Information Regulations, assisting the charity to ensure that requests are dealt with in accordance with legislation and within agreed timescales.
  • To act as the main point of contact for all enquiries and requests in respect of Data Protection across the charity and from external stakeholders.
  • To provide administrative support in the delivery of a programme of audits and create assurance reports on the auditing of compliance across the Charity.
  • To monitor progression of all Compliance related action plans and audits according to our published schedule.
  • To support in maintaining a suite of policies and procedures to ensure the Charity has a comprehensive Information Governance framework.
  • To provide administrative support to ensure the Charity has a well-maintained information asset register, with assets being risk assessed accordingly.
  • To ensure the Charity has an accurate, complete and maintained data protection registration with the Information Commissioner’s Office.
  • To work with Managers, Heads of service and Directors to assist in progressing and coordinating compliance related projects and initiatives.
  • To provide administrative support in the implementation of the overarching Charity Information Governance Strategy and Framework in support of statutory and regulatory requirements (e.g., Data Security and Protection (DSP) Toolkit and PCI DSS).

Person specification

Qualifications

Essential criteria
  • GCSE/A Levels/Degree in English & Maths, or equivalent qualification.
Desirable criteria
  • A basic practical knowledge of Data Protection/GDPR.
  • Full UK Driving Licence and access to own vehicle

Skills & Experience

Essential criteria
  • Demonstrable experience of working within an administration role.
  • Ability to use Microsoft Office (including Word, Excel, PowerPoint, Outlook, Teams), databases, other relevant software and systems, and the internet to an intermediate level.
  • Ability to update and maintain records, databases, and other systems accurately and efficiently, including CRMs.
  • Skills in understanding and interpreting data and in data analytics e.g. advanced excel skills.
  • Excellent written and verbal communication skills
  • An understanding of how confidentiality and data protection applies to an organisation.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerMindful employer.  Being positive about mental health.Disability confident committedCycle to WorkSilver Award 2024 - Wellbeing at Work - East Sussex

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alan Flay
Job title
Head of IT & Compliance
Email address
[email protected]
Telephone number
01702 220350
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