Job summary
- Main area
- Urology
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 279-6915032-APR25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- The Princess Royal Hospital
- Town
- Haywards Heath
- Salary
- £29,970 - £36,483 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 20/04/2025 23:59
Employer heading

Faster Diagnostic Service Navigator
Band 5
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
Job Title: Faster Diagnostic Service Navigator – Urology, Band 5, WTE
Location: The Princess Royal Hospital (PRH), Haywards Heath
Organization: University Hospital Sussex NHS Trust
About the Trust:
-
Sites: 5 main sites, comprising 7 hospitals.
-
Services: District General hospital services for Brighton and Hove, Mid Sussex, and western East Sussex; specialised and tertiary services for Sussex and Southeast England.
Department: Urology
Role Overview:
The Urology department at PRH has expanded due to the opening of the new Urology Investigation and Treatment Centre (UITC). The department is now seeking a Band 5 Faster Diagnostic Navigator to join the team.
Main duties of the job
The purpose of this role is to:
Provide a professional, proactive, and sensitive service to patients referred on a 62-day cancer pathway for suspected urological cancer.
Act as a main point of contact for patients, carers, and the wider healthcare team, including primary, secondary, and tertiary services.
To be an integral member of the urology team, working in partnership with the specialist nurses, clinicians, and cancer services to ensure patients are fully informed and supported, and the pathway is coordinated by proactively tracking timelines through the diagnostic pathway.
Be responsible for the coordination of the administrative function of the pathway, including and not limited to, arranging investigations, booking appointments, Multi-Disciplinary Team (MDT) discussions, and keeping patients always informed. Through effective and efficient patient focused co-ordination of the pathway, patients will be given a diagnosis or exclusion of cancer at the earliest opportunity.
The post holder will work directly and indirectly with patients and their careers, and be responsible for capturing information about patients, ensuring up-to-date relevant information is recorded on the patient record and Trust systems.
The post holder will have a good knowledge and understanding of patient pathways within urology, including the diagnostic staging investigations and treatment options available.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Purpose of the Role:
-
Provide a professional, proactive, and sensitive service to patients referred on a 62-day cancer pathway for suspected urological cancer.
-
Act as the main point of contact for patients, carers, and the wider healthcare team, including primary, secondary, and tertiary services.
-
Work in partnership with specialist nurses, clinicians, and cancer services to ensure patients are fully informed and supported.
-
Coordinate the administrative function of the pathway, including arranging investigations, booking appointments, MDT discussions, and keeping patients informed.
-
Ensure patients receive a diagnosis or exclusion of cancer at the earliest opportunity through effective and efficient patient-focused coordination.
Responsibilities:
-
Direct and indirect interaction with patients and their carers.
-
Capture and record up-to-date relevant information on patient records and Trust systems.
-
Maintain knowledge and understanding of patient pathways within urology, including diagnostic staging investigations and treatment options.
Team Composition:
-
Consultants
-
Clinical Nurse Specialists
-
FDNs
-
Patient Navigator
-
Other team members
Working Environment:
-
A state-of-the-art Urology Investigation and Treatment Centre (UITC) that consolidates all outpatient treatments into a single, specialised unit.
-
Collaborative and supportive team aiming to ensure excellent patient experience and clinical outcomes.
Person specification
Experience
Essential criteria
- Degree level or equivalent
Desirable criteria
- Nursing / medical background
Experience
Essential criteria
- Knowledge of NHS with understanding of processes and pathways
Skills
Essential criteria
- Excellent written & verbal skills, communication within the MDT
Desirable criteria
- Project management experience
Skills
Essential criteria
- Prioritise tasks, computer skills incl Word, Excel, report writing and other systems
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sally Goodman
- Job title
- Lead Nurse, Urology
- Email address
- [email protected]
- Telephone number
- 01444 441881
- Additional information
Informal visits are encouraged, please call 01444 441881 x 65457 to arrange a convenient time.
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