Job summary
- Main area
- surgery
- Grade
- Band 4
- Contract
- Fixed term: 15 months (Cross site working)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 153-SU04393
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £26,530 - £29,114 pa
- Salary period
- Yearly
- Closing
- 13/04/2025 23:59
Employer heading
Pathway Navigator - Colorectal
Band 4
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
We are looking for an experienced, enthusiastic individual to act as centralised point of contact for patients in our busy Cancer Services Team, working with Cancer Nurse specialists from the Colorectal Team.
Duties will include communicating effectively with members of the multidisciplinary team and relevant personnel from other Hospital Trusts to avoid delays in cancer pathways and to keep service users informed at all times
The successful applicant will be required to be proactive in seeking ways to improve patient cancer pathways within the colorectal service and for highlighting any potential delays in investigations/diagnosis which could impact this, escalating to address concerns appropriately.
This is a Fixed Term position working Monday – Friday 9am to 5pm.
Base Location: Royal Bournemouth Hospital or Poole Hospital
Interview date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
- 5 GCSE’s including Maths and English at grade C or equivalent
Desirable criteria
- Level 3 Health or Social Care qualification e.g. NVQ or similar
- Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling
Experience
Essential criteria
- Minimum of two years’ experience working with the public / patients in a healthcare environment
- Previous administrative and organisational experience
Desirable criteria
- Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
- Experience of working in a hospital environment
- Previous experience working within a cancer service
Technical Skills
Essential criteria
- Excellent listening and negotiation skills
- Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
- Ability to retrieve information from a wide range of sources and in different formats
- Good observational and practical problem solving skills
- Tactful and diplomatic with the ability to sensitively ask about information needs
- An ability to work in stressful situations to ensure operational standards / targets are met and adhered to
Desirable criteria
- Ability to solve problems and make decisions under pressure
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jan Jones
- Job title
- Cancer Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 0300 019 8640
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