Job summary
- Main area
- Elderly Care
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: day shifts, weekends and bank holidays
- Hours
- Full time
- Part time
- Job ref
- 216-AJ-M6608747
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- UHP
- Town
- Plymouth
- Salary
- £24,625 - £25,674 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 30/04/2025 23:59
Employer heading

Senior Health Care Support Worker
NHS AfC: Band 3
Job overview
An exciting, substantive opportunity has arisen within Torcross, coronary Care Unit for a Band 3 Health Care Assistant.
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A Senior Health Care Support Worker (SHCSW) is part of the multidisciplinary team delivering direct care to patients and supporting Registered Practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the Registered Practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 3 HCSW in your area of work
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
Competently undertake delegated duties in line with patient care plans.
To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
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You’ll work alongside an experienced team of Consultants and nurses, providing all aspects of care of acutely ill cardiac patients.
You should have attained the Level 3 qualification, with recent experience of caring for acutely unwell patients in a clinical setting. You should possess good communication and interpersonal skills as well as the ability to work in a calm and methodical manner .
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies. 2. Competently undertake delegated duties in line with patient care plans. 3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility. 4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. 5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff. 6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions. 7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. 8. Maintain the work environment in line with Trust infection control and patient safety policies. 9. Utilising skills to actively facilitate self-care and independence with patients. 10. Promote health education specific to the clinical area and in line with national and local policies. 11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding. 12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies. 13. Work effectively as part of a team. 14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records. Professional 15. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role. 16. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality. 17. Embrace the Trust values and work in an inclusive way. 18. Act within limits of competence, ensuring actions support care, protection, and wellbeing. 19. Responsible for maintaining own skills, knowledge, and competence for the role. 20. Participate in team discussions / meetings as an integral member of the team. 21. You are accountable for your workload in accordance with care plans and for reviewing the effectiveness of care provided. Adapting, or escalating as required. 22. To support or guide the healthcare support worker.
Administration 23. Competent in the use of IT systems within the workplace environment. 24. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department. 25. Comply with Trust policy regarding information governance and the care of patient property.
Working Conditions 26. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients. 27. Occasional distressing and emotional circumstances when caring for patients with chronic illness or terminally ill.
OTHER
All Job Holders are required to:
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Person specification
Education
Essential criteria
- Demonstrable equivalent experience (NVQ Level 3 equivalent) as a Healthcare Assistant role a. Willing to undertake a competency based assessment at interview.
- • One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications
Desirable criteria
- Demonstrable HCA experience
Experience
Essential criteria
- • Demonstrable experience of providing care in a healthcare or social setting
- • Be able to work as a member of a team
- • Demonstrable experience of time management and prioritising work
- • Understands and committed to a caring approach to patients & relatives
works well within a team
Essential criteria
- Demonstrable experience of working in a team
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Geraldine Madar
- Job title
- ward manager
- Email address
- [email protected]
- Telephone number
- 01752439121
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