Job summary
- Main area
- Dietetics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 320-CDCS-3566
- Employer
- University Hospitals of Derby and Burton NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Derby Hospital
- Town
- Derby
- Salary
- £24,625 - £25,674 pro rata pa
- Salary period
- Yearly
- Closing
- 09/04/2025 23:59
- Interview date
- 23/04/2025
Employer heading

Administrator - Dietetics
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustments with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
An opportunity has arisen within the Dietetics Service based at the Royal Derby Hospital for a part-time Band 3 Administrator, working 18 hours per week.
We are looking for someone to join our Admin team delivering an efficient and effective service to the Oncology Dietitians.
You will have a background in administration, effective written and verbal communication skills and good attention to detail. Keyboard skills and experience of using Microsoft Office packages including Word is essential.
You will possess good organisational skills, be an enthusiastic and motivated team player with a willingness to learn.
- To provide general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing.
Working within Dietetic Services , you will work alongside other administrative staff to provide a high quality administration service
Main duties of the job
- To act as the point of contact for patients and staff on behalf of the dietetic team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
- Audio typing and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
- To ensure that urgent correspondence is brought to the immediate attention of the relevant team member.
- Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
- Support management in the preparation and validation of the waiting lists and performance data in the team leader’s absence.
- To escalate any urgent problems to a senior manager.
- Provide secretarial support/cover for colleagues during absence.
- Undertake necessary training as and when required by the Trust.
Closing Date of Advert: 09th April 2025
Interview Date: 23rd April 2025
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Qualifications
Essential criteria
- A good standard of English to GCSE (9-4 or A-C) or equivalent
Desirable criteria
- RSA/OCR level II or equivalent knowledge and skills
Experience & knowledge
Essential criteria
- Evidence of IT literacy using Microsoft Office Packages including Word and Excel
- Evidence of working in an administrative / support secretary role
Desirable criteria
- Understanding medical terminology
- Understanding of clinical systems
- Previous experience working within the NHS
Skills & Ability
Essential criteria
- Evidence of working on own initiative
- Evidence of good organisational skills and ability to prioritise own workload effectively
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sam Hayer
- Job title
- Operational Co-ordinator
- Email address
- [email protected]
- Telephone number
- 07385 516945
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