Job summary
- Main area
- Diabetes
- Grade
- 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Monday, Wednesday, Friday)
- Job ref
- 166-MEC-6842790
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £24,071 - £25,674 pa pro rata
- Salary period
- Yearly
- Closing
- 22/04/2025 23:59
Employer heading

Diabetes Healthcare Support Worker
3
Job overview
An exciting opportunity has arisen within the Specialty Medicine Care Unit for a highly motivated part-time Healthcare Support Worker to cover the diabetes outpatient foot clinics. Working as part of the Multidisciplinary team the post holder will:
- Provide a patient-centred, clean and safe environment for people with diabetes attending foot clinic appointments
- Undertake generic and specialist skills and procedures required for the clinic
- Maintain a compassionate and professional attitude at all times
- Be reliable and flexible to service needs
The hours for this vacancy are 15 hours per week (08:00 – 13:00 on Mondays, Wednesdays and Fridays).
Main duties of the job
Work cooperatively as part of the multidisciplinary team including nursing and medical staff, allied healthcare professionals, healthcare support workers and administrators. Contribute to maintaining a safe, efficient and clean environment for patients attending diabetes outpatient appointments. Answer the telephone / greet visitors in a polite and professional manner. Prepare clinic and treatment rooms for patients and orientate patients and their relatives or carers to the department. Chaperone and act as an advocate for patients during examination by clinical staff, ensuring privacy and dignity is maintained. Assist and provide patients with personal care. Carry out and record patient observations, including blood pressure, pulse and oxygen saturation. Recognise symptoms of hypoglycaemia, check patients’ capillary blood glucose and treat appropriately. Undertake competency-based practices which are required for the department (for example, complex wound dressings; plaster cast removal). Escort or transfer patients to/from x-ray; phlebotomy; transport; wards. Liaise with stock controller and in their absence maintain stock levels and clinical supplies in the area. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks
Working for our organisation
Our vision: Exceptional patient care provided by exceptional people.
Our mission: To bring our people communities and partners together – providing patient care we can all be proud of., We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff we will always be guided by our Proud to CARE values:
- COMPASSION
- AMBITION
- RESPECT
- ENCOURAGEMENT
Leading the Chesterfield Way
The Healthcare Support Worker is a vital role within our organisation. Leading the Chesterfield Way supports the Trust’s priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional patient care. It provides a framework for leadership and supports individual progression through appraisal, career progression and personal development.
Detailed job description and main responsibilities
For further information regarding this vacancy please see the Job Description and Person Specification attached
Person specification
Qualifications and Training
Essential criteria
- Educated to GCSE standard or equivalent, to include maths and English at grades A-C. NHS Care Certificate Moving and handling
Desirable criteria
- Computer skills including email and Microsoft Office applications.
Experience
Essential criteria
- Experience of working in a HCSW role. Experience of working with patients with diabetes.
Desirable criteria
- Patient observations, including capillary blood glucose measurement. Experience of working in the diabetes foot clinic
Skills and Knowledge
Essential criteria
- Time management skills. Excellent written and verbal communication skills. Understanding of the importance of confidentiality. Ability to communicate at all levels
Desirable criteria
- Wound dressing experience.
Personal Attributes
Essential criteria
- Smart appearance. Polite manner. Team player. Flexible/adaptable to service needs. Ability to work under pressure Ability to work with minimal supervision
Demonstrates Trust Values
Essential criteria
- Compassion, Ambition, Respect, Encourage – Proud to CARE
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Carolin Ferguson
- Job title
- Lead Diabetes Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 01246 512309
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