Job overview

To ensure that an effective and efficient procurement service is provided to end users within the Trust.

To process non-stock requisitions in line with the Trust Standing Financial Instructions (SFI’s). To ensure that price queries are kept to a minimum and resolved efficiently.

To update departmental reporting tools to provide key performance indicators and commercial information to ensure that usage trends are quickly spotted.

To assist in the development, implementation, review and maintenance of a specific range of contracts.

Assist with the achievement of departmental service and savings targets.

To act as an ambassador for the department, influence end users’ choice of products and ensure all queries and complaints are dealt with in a professional and positive way.

Main duties of the job

To process non-stock requisitions, with a high level of accuracy, in line with the Trust Standing Financial Instructions (SFI’s).

Seek to influence customers to use standardised products and cost effective approaches by proactively monitoring and making suggestions.

Research alternative products and help to identify products for purchase rationalisation.

To act as the initial day to day contact point for all purchasing queries raised by Trust departments and external contacts either verbally, via e-mail or telephone.

To keep price queries to a minimum and resolve any issues promptly and efficiently via liaison with Trust departments, Finance and External contacts.

To act as the initial day to day contact point for queries raised by Third Party provider with regard to Maintenance renewals.

To act as the initial day to day contact point for all Trust departments with regard to non-stock orders, stock queries. Resolved via liaison with Materials Management and NHS Supply Chain.

To act as the initial day to day contact point for all Trust departments with regard to the processing of orders, quotes and queries for Capital Equipment, Charitable Funds, Printing.

To act as the central contact point for product returns and administer the stock returns process on behalf of the Trust.

Where circumstances dictate, to action MDA Alerts via checking of historical purchases and assisting Departments across the Trust.

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.