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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
Part time - 15 hours per week (Monday - Friday)
Job ref
100-AC111-0425
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
South Ceredigion
Town
Llandysul
Salary
£24,169 pro rata per annum
Salary period
Yearly
Closing
08/04/2025 23:59
Interview date
16/04/2025

Employer heading

Hywel Dda University Health Board logo

Administration Clerk - Health Visiting

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.

Job overview

An opportunity has arisen within the Health Visiting service in South Ceredigion for a Clerical Officer.

We are looking for an enthusiastic and motivated individual to provide general and digital administrative support to the Health Visiting staff.

Main duties of the job

The post holder will be required to have excellent communication skills to sensitively handle telephone communication with patients and professionals.

The role will involve undertaking all administrative processes associated with patient activity and the post holder must be aware of the highly confidential nature of the role.

To support Health Visiting team with data entry for the electronic records system, and general administrative tasks such as answering telephone calls, taking messages, scanning and organising appointments and groups.   

The post holder may be required to work at various sites within Ceredigion and will need to have the ability to travel between sites in a timely manner.

 

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

 

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

 

Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

 

Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

Community facilities, including:

 

48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.

 

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

 

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

 

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

 

Interviews will be held on 16/04/2025

Person specification

Experience

Essential criteria
  • Experience of working in an Administrative & Clerical role
Desirable criteria
  • Experience & knowledge of Flying Start
  • Experience of working in a large multidisciplinary team

Qualifications and Knowledge

Essential criteria
  • Minimum 5 GCSE’s or equivalent level including IT
Desirable criteria
  • Knowledge of child health system
  • Ability to use a number of office software programmes
  • Child Protection awareness
  • Awareness of data protection

Other

Essential criteria
  • Able to travel to different locations to work on occasions in a timely manner

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerCarer Confident -Accomplished - WelshStep into healthCarer Confident -AccomplishedDefence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Paul Phillips
Job title
Health Visiting Team Leader
Email address
[email protected]
Telephone number
01554 899054
Additional information

Paul Phillips

Health Visiting Team Leader

[email protected]  

or 

Wendy Thomas

Health Visiting Team Leader

[email protected]

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