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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday - 9am-5pm)
Job ref
310-ASMH-6980460-A
Employer
Cambridgeshire and Peterborough NHS Foundation Trust
Employer type
NHS
Site
Chesterton Medical Centre
Town
Cambridge
Salary
£24,625 - £25,674 per annum, pro rata
Salary period
Yearly
Closing
28/04/2025 23:59

Employer heading

Cambridgeshire and Peterborough NHS Foundation Trust logo

Administrator

Band 3

Job overview

**Previous applicants need not apply**

CAMEO Early Intervention in Psychosis administration service is recruiting a Support Administrator to be part of an exciting and innovative remodel that's going to provide essential administration support to our clinical services enabling them to focus on delivering outstanding patient care.

Do you enjoy making a difference? Are you craving job satisfaction? Do you want to be part of  great team ? If so, this is the job for you.

The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure and at times alone and have a proven administrative background.

Main duties of the job

Monitor and maintain stocks of stationery and resources, acting as authorised requisitioner to ensure that stocks are replenished.

Assist in the effective use and maintenance of the office environment and clinical room space in the base, and leading on the introduction of, and work with, systems to manage this effectively.

Train in the use of new technology which may be introduced into the department, and support other staff where required.

Support communication with colleagues and users of the service through negotiation, influencing, listening and understanding, to ensure effective joint working.

Be aware of the Trusts Incident reporting systems in line with Health and Safety and Risk policy requirements.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. 

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

Word processing of all forms of correspondence, reports and summaries that are required by the team.

Undertake diary management for clinicians and/or managers, as required.

Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.

Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.

Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.

Person specification

Education/Qualifications

Essential criteria
  • Good command of written and spoken English
  • Educated to GCE/GCSE standard
  • RSA Stage II/NVQ Level 2 in Administration or equivalent

Experience

Essential criteria
  • Experience of working in a busy and fast paced environment
  • Working with multiple people of various roles.
  • Experience of planning workload of staff within own span of control
Desirable criteria
  • Experience of supporting a multi-disciplinary team
  • Experience in using computer programmes including health care IT systems.

Skills & Abilities

Essential criteria
  • Excellent customer care skills
  • Good IT skills (MS Office)
  • Excellent telephone manner
  • Ability to work on own initiative
  • Ability to work under occasional pressure/stress
  • Ability to work as part of a team
  • Friendly and approachable

Other

Essential criteria
  • Ability to travel to other Trust sites, if required

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthMenopause Workplace PledgeArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Anna Golata
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
07935764081
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