Job summary
Employer heading
Senior Triage Clinician
Band 7
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
The single point of access receives referrals from primary care, secondary care, community health and social care professionals, ambulance service, NHS111 and care homes, for patients who need clinical interventions to support admission avoidance or discharge home from hospital. The admission avoidance pathways include those which are an alternative to the emergency department to enable patients to be seen urgently at home, or in the right place, at the right time, to prevent unnecessary conveyance or admission to hospital.
This post is for a registered clinician to work within the single point of access to undertake timely, robust clinical triage and be a senior clinical decision maker, identifying the most appropriate clinical pathway for the patient to enable them to be seen in the right place (usually at home), by the right professional and not be unnecessarily conveyed or admitted to hospital.
Main duties of the job
The post holder will work in close partnership with the acute sector, social and community service colleagues. They will have in-depth clinical knowledge and experience, with high understanding of services and pathways to enable appropriate decision-making and problem solving with referrers to address patient’s clinical needs. This includes the management of clinical risk, coordination of referrals and be accountable for the appropriate utilisation of clinical capacity across the system.
The post holder will liaise at senior level with relevant medical, nursing and therapy staffing to ensure the patient is safely accepted onto the most appropriate clinical pathway, responded to by the most appropriate clinician and receives timely assessment, interventions and diagnostics as required. They may need to liaise with social services, voluntary sector, patients and their families as appropriate.
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- Registered Allied health professional with HCPC or Registered Nurse with RCN or Registered ACP with appropriate registration body
- Educated to diploma/ degree level or equivalent experience
- Advanced history taking module or undertaking
- Post graduate clinical training in an area relevant to the post
Desirable criteria
- Recognised management or leadership qualification.
- Recognised teaching or mentorship qualification equivalent to level 3
SPECIAL CIRCUMSTANCES
Essential criteria
- Valid and current driving licence and car to be able to travel to locations throughout Buckinghamshire
EXPERIENCE
Essential criteria
- Experience of working as advanced clinical practitioner or advanced case manager
- Significant experience of working in a community or inpatient setting
- Experience in leading complex care co-ordination (including cognitive impairment) and developing highly specialised programmes of care with appropriate advice
- Experience of interagency and partnership working with other professionals from the NHS, Social and Health Care and voluntary organisations
Desirable criteria
- Knowledge of current political drivers, health and social care issues
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
- Specialist knowledge in managing patients in the community with complex medical needs, longterm/chronic disease management
- Knowledge of governance and risk strategies and their application in a community setting.
- Knowledge of analytical and judgment skills, with the ability o interpret complex situation and make appropriate decisions
- Well-developed interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
- Well-developed written and verbal communication skills
- Strong IT skills including Microsoft Word, Excel and PowerPoint. Good presentation skills/public speaking
- Ability to work autonomously without supervision.
- The ability to work in emotive and highly charged atmospheres, meet deadlines and working under pressure.
- Ability to adapt to the demands of a constantly changing environment
- Ability to challenge and be challenged
- Proficient time management skills
Desirable criteria
- Knowledge of current political drivers, health and social care issues
- Budgetary awareness
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Laura Isard
- Job title
- Deputy AHP Lead and Head of Intermediate Care,
- Email address
- [email protected]
- Telephone number
- 07768 687763
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