Job overview

We are looking for a Ward Clerk to join our team on ward 1, Acute Trauma & Orthopaedic SMH

The successful candidate will be welcoming the patients and their families/carers on arrival to the unit, maintaining patient records, supporting the nurses and medical staff in administrative tasks & discharge planning, answering the phone, and liaising with other areas for clerical needs.  

The post holder would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidates would be the first contact point for all department visitors and members of the multi-professional team, so good interpersonal skills are essential.

We are looking for a well-organised, enthusiastic individual to work within our dynamic team, with a good working knowledge of IT to help us to ensure our trust care values are met and that care is delivered to the highest standard.

You will need to be able to apply a methodical approach to a varying workload . You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Main duties of the job

Act as the focal point of administrative communications for the ward, taking all telephone enquiries and acting as initial point of contact for routine callers to ward. 
Ensure that all callers and visitors are attended to courteously and promptly. 
Enter basic patient data onto the computer/ book, especially admission, transfer and discharge details. 
To prepare documentation admission and discharge packs for use by the nursing team. 
Maintain inpatient notes on the ward in an organised and methodical manner, including printing patient front sheets and labels. 
Ensure patient notes are sent for coding/scanning in a timely manner, and all activity is recorded on the computer system. 
Dealing with in coming and out going post in a timely manner and ensure in coming post is distributed as required. 
Update the staffing/ patient boards daily.

Working for our organisation

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

 What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.  
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

 Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve. 
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

 What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.