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Job summary

Main area
Community Paediatrics
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week (working days to be agreed at interview)
Job ref
050-AC280-0425
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ty Derwydd, Cefni Hospital
Town
Llangefni
Salary
£24,433 - £26,060 per annum, pro rata
Salary period
Yearly
Closing
08/05/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Medical Secretary

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

 This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

 

Job overview

To provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, Social Services) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Main duties of the job

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers.

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

Collect and collate information as directed by the Senior medical secretary and or administration manager.

Act on own initiative to prioritise and plan own workload to meet service level agreements and key performance indicators and will reflect on and improve own performance, supporting change management and improvements to procedures and service developments.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
  • IT related qualification CLAIT plus /ECDL or equivalent.
  • NVQ Business Administration L3 or equivalent experience
Desirable criteria
  • AMSPAR – City & Guilds L3
  • NVQ Customer Service L3.

Skills

Essential criteria
  • Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
  • Proficient in use of Microsoft office applications.
  • Experienced in planning organising and prioritise own workload.
  • Flexible and adaptable to changing service demands
  • Excellent organisational skills.
Desirable criteria
  • Minute-taking skills.

Knowledge

Essential criteria
  • Evidence of Continual Personal development
  • Ability to deal with sensitive information
  • Welsh speaker
Desirable criteria
  • Knowledge of NHS Organisations. Medical terminology

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Jones
Job title
Admin Manager
Email address
[email protected]
Telephone number
03000851635
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