Crynodeb o'r swydd
- Prif leoliad
- Breast Screening
- Gradd
- Band 3
- Contract
- Cyfnod Penodol: 10 mis (Fixed term until the end of February 2026)
- Oriau
- Rhan-amser - 15 awr yr wythnos
- Cyfeirnod y swydd
- 430-CC25-31A
- Cyflogwr
- Milton Keynes University Hospital NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Breast Screening (Dept)
- Tref
- Milton Keynes
- Cyflog
- £24,625 - £25,674 per annum pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 01/05/2025 23:59
- Dyddiad y cyfweliad
- 15/05/2025
Teitl cyflogwr
Administrative Assistant (Breast)
Band 3
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Trosolwg o'r swydd
Administrative Assistant (Breast)
Department: Breast Screening
Fixed-term contract until the end of February 2026
Band 3 - £24,625 - £25,674 per annum pro rata
Part-time: 15 hours per week (Tuesday & Thursday: 1000-1800), all MKUH roles will be considered for flexible working
The department provides a breast screening and symptomatic service for the population of Milton Keynes. Milton Keynes Breast Service has a well-established multidisciplinary team with excellent radiology, surgical and histopathology services so you'll need to be able to work collaboratively at all times.
Our team participate in many local health promotion activities in and around Milton Keynes. We are seeking applications from a suitably qualified, enthusiastic and highly motivated candidate to join our friendly administrative breast care team.
The successful candidate will work well in a team environment and possess excellent communication and organisational skills. It is an exciting time to contribute your existing and transferable skills to the Breast Imaging team.
*Please note, we have multiple vacancies, so please specify when you completing your application which hours you are applying for*.
For an informal visit, please contact Michelle Stephenson or Laura Millard on 01908 996912.
*Please note that we are unable to provide sponsorship for this role*
Interview date: 15th and 16th May 2025
Prif ddyletswyddau'r swydd
- The post holder will support with the management of referrals and the booking of both new and follow up appointments across the breast screening and symptomatic breast pathways.
- Collaboratively working as part of the breast imaging team, the post involves the coordination of list set-ups, amendments and cancellations.
- To liaise confidently with patients and referrers over the telephone to deal with a variety of queries.
- To ensure, in line with the Trust’s Access Policy, that patients are treated in a timely and effective manner and support the delivery of patient’s rights to access imaging services within maximum wait times.
- To support the breast imaging service with administrative functions such as booking protocol updates, patient pathway changes, training etc.
- The post holder will also cover other breast imaging administrators during periods of sickness/leave and share duties and responsibilities within the breast imaging A&C team based on service needs.
- The main duties of this job description will continue to evolve to meet trust objectives and national NHS targets.
- Hours of work are rostered across 08:00-18:00/ 5 days per week.
Gweithio i'n sefydliad
"We care we communicate we collaborate we contribute"
"A staggering 93% of colleagues in the Additional Clinical Services Group feel trusted to do their job and always know their responsibilities" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The successful post holder will be responsible for the administration of breast screening clients and symptomatic patients and will contribute to the safe running of the breast screening office, ensuring that all NHS breast screening programme targets and trusts standards are met.
A flexible approach to the needs of the department is essential as there is a requirement for evening and possible weekend work. Previous experience, preferably within a healthcare environment, word processing skills together with excellent accuracy and a working experience of Microsoft computer applications are essentials. Prior experience using NBSS is desirable. The candidate must have excellent written and verbal communication skills.
- Ensure that the service provided to patients and other service users is empathetic, caring and efficient. This may involve for example, tactfully encouraging patients not fully aware of the severity of their medical condition to attend investigations without unduly alarming them, or, dealing with patients, or their relatives/ care providers, who may be upset, angry or distressed.
- Deal with telephone enquiries from patients, patients relatives, patient’s care providers, general practitioners and referrers.
Please refer to the Job Description for further details
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Manyleb y person
Qualifications and knowledge
Meini prawf hanfodol
- Educated to level 2 with grades 4 or above in Maths or English. Alternatively, candidates must be able to demonstrate an appropriate level of knowledge gained from previous clerical experience.
- NVQ level 3 business administration or equivalent qualification.
Experience
Meini prawf hanfodol
- Ability to data input and retrieve information on a computerized system.
- Previous experience in an administrative and/or client facing support role
- Knowledge of Microsoft packages especially Word and Excel
Meini prawf dymunol
- Previous experience in the NHS in an administrative and/or patient facing support role.
Skills
Meini prawf hanfodol
- Computer Literacy
- Able to work as part of a team and independently
- Ability to prioritize
- Ability to maintain a professional attitude in a pressured environment
- High quality customer service skills
- Good interpersonal skills
- Willingness to learn
Personal and people development
Meini prawf hanfodol
- Must be adaptable and flexible
- Able to work under pressure
- Proactive attitude
- Calm disposition and able to deal with issues with tact and diplomacy
- Methodical with a high degree of accuracy and precision
- Desire to achieve and sustain high standards
- Able to organise and manage own workload to meet deadlines
Communication
Meini prawf hanfodol
- Effective listening, verbal and written communication skills
- Ability to communicate with staff at all levels
Specific requirements
Meini prawf hanfodol
- Able to perform the duties of the post with reasonable aids and adaptations.
- Commitment to evening and weekend shifts as required.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Michelle Stephenson
- Teitl y swydd
- Breast Screening Office Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Milton Keynes University Hospital NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector