Job summary
- Main area
- Pharmacy
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-CC27309A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Pharmacy (Dept)
- Town
- Milton Keynes
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 17/04/2025 23:59
Employer heading

Pharmacy Support Worker
Band 2
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job overview
Pharmacy Support Worker - Stores & Distribution
Department: Pharmacy
Band 2, Full-time £24,169 per annum
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for an experienced, dynamic and enthusiastic Pharmacy Support Worker to join the Stores & Distribution team at Milton Keynes University Hospital. We are looking for a motivated individual with excellent communication and organisation skills who is dedicated to working as part of a team.
This post will involve picking, packing and receipting of orders, stock rotation and ward supply including extended services. Working as part of a team, the role will involve lifting and moving of heavy items with appropriate training. Weekend & Bank Holiday working as part of a roster.
Please note that we are unable to provide sponsorship for this role.
Interview date: W/C 21 April 2025
Main duties of the job
- To perform, under supervision, all types of pharmaceutical work appropriate to the level of knowledge and experience, to participate in the provision of pharmaceutical services to our patients and staff.
- To provide accurate, efficient, and high-quality supply service to the trust and external customers ensuring the continued quality of products, maintaining the standards required for wholesale supply, as required by the Medicines and Healthcare Regulatory Authority.
Working for our organisation
"We care we communicate we collaborate we contribute"
"A staggering 88% of the Estates & Ancillary colleagues affirmed MKUH had made reasonable adjustments to enable them to carry out their work" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
- Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out).
- Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician.
Wholesale specific activities (as additional job duties):
- To complete tasks within the Pharmacy branch in the area of wholesale, such as goods receipt, stock checks and reconciliation. Completion of records and packing of pharmaceutical and healthcare products.
- Receipt of wholesale medicinal products within the Pharmacy branch, checking the products against purchase orders and annotating the delivery paperwork with the details of the goods received.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria
- GCSE (or equivalent) at Grade C or above for English & Maths.
Desirable criteria
- NVQ Level 2 in Pharmacy Services.
- Valid driving licence.
- Good Distribution Practise qualification.
Experience
Essential criteria
- Team working.
Desirable criteria
- Experience of pharmacy or other customer focused service.
- Experience of working with formal procedures.
- JAC Pharmacy Computer System.
- Previous experience of picking and packing orders for dispatch
Skills
Essential criteria
- Excellent attention to detail
- Good numerical skills
- Good communication & IT skills (e.g. Excel, Microsoft NAV etc.)
- Ability to complete the Level 2 Certificate in Pharmacy Service Skills.
- Ability to work flexibly and prioritise.
- Methodical and efficient.
- Analytical and problem-solving abilities
- Able to work safely and effectively under pressure and/or minimal supervision.
- Safety/security awareness
Desirable criteria
- Customer service skills
- Understanding of stock control
- An understanding of applicable regulations, standards and best practices.
Personal and people development
Essential criteria
- Proactive attitude to ongoing training, development and assessment.
- Responsible, flexible & professional in behaviour.
- Courteous in manner.
Communication
Essential criteria
- Able to communicate in a clear and concise manner to a level where drug names can be accurately received, recorded, and given, as part of the role.
- Ability to write/notate in a clearly legible style.
- Be able to work both within a team and individually to achieve targets and deadlines.
Specific requirements
Essential criteria
- Able to perform the duties of the post with reasonable aids and adaptations.
- Ability to travel to external customers and suppliers when required.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Eldridge
- Job title
- Pharmacy Procurement Technician
- Email address
- [email protected]
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