Job summary
- Main area
- 317 Partnership & Relationship Management
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2025-12-019
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
- Interview date
- 28/04/2025
Employer heading

Senior Commercial Business Manager
Band 8b
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
It is a critical time for our organization to develop and grow our commercial activities to generate positive returns to the Trust which can be invested directly into patient care. The timing is perfect for a passionate, creative and driven leader to join Newcastle Hospital’s Commercial Team as a Senior Commercial Business Manager to support the implementation of the Trust’s Commercial Strategy.
This is a senior post within the Business, Research Innovation and Commercial Directorate and the role will be responsible for growing commercial activity and income for the Trust relating to Private and International Healthcare specifically, but not exclusively, working with colleagues in the Trust and organisations both within the UK and overseas.
- Interview Date Monday 28 April 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
The post will report to the Assistant Director – Service and Business Development and is a key member of the Business, Research, Innovation and Commercial Directorate team. You will contribute strongly to maximizing commercial opportunities and income generation working across the organization, and with partners, to deliver the Private and International Healthcare pillar of the Commercial Strategy.
You will bring experience of a variety of commercial activities and have proven ability in: assessing customer needs; providing up-to date market analysis; defining routes to market; developing pricing strategies and developing business cases. You will have the ability to build effective working relationships with a wide range of internal and external colleagues and strategic partners to translate the Commercial Strategy into deliverable plans.
You will have experience of operating at a senior manager level in a complex organization. Suitable candidates will have senior commercial experience gained within multi-disciplinary private sector organisations from the healthcare or life sciences field.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To take a leading role within Business, Research, Innovation and Commercial, with line management responsibility for the Private and International Patient Business Office to drive the generation of revenue from commercial opportunities (CO).
- To provide hands on commercial expertise to the Trust. This would include working with the Private and International Patient Business Office, assessing customer needs, providing up-to-date market analysis, defining commercialisation route and relationship of the opportunity to the Trust and developing business cases.
- To set up and define a project prioritisation process which is aligned with the Commercial Unit’s vision and mission.
- To manage a pipeline of COs and provide Assistant Director - Service and Business Development up-to-date and concise status reports, ideally using a visual dashboard methodology.
- Working alongside the Assistant Director, take a leading role in the development and implementation of a strategic approach to maximising income generation and inward investment, bringing a commercial approach to external investment from collaborative joint ventures and other sources.
- With Colleagues, take responsibility for:
- Implementing a strategy to manage Intellectual Property (IP) in the Trust, supporting new company formation and/or licencing, as appropriate.
- Developing and deploying a range of commercial partners to meet the needs of our educational, training and workforce development activities.
- Drive and promote the NuTH Brand and reputation, identify, developing and managing initiatives to win and grow commercial activity and income for the Trust.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- Degree level education supplemented by postgraduate qualifications or significant relevant experience equivalent to a Master’s Degree level in an area of healthcare and or business development
Knowledge & Experience
Essential criteria
- Extensive senior commercial experience gained within multi-discipline large private sector organisations from the healthcare or life sciences field
- Good understanding of Project Management
- Successful track record at a senior management level in a complex organisation for a significant period. Highly developed understanding of health service issues and knowledge of the NHS
Skills & Abilities
Essential criteria
- Proven ability to lead and develop multidisciplinary and large teams within a commercial environment
- A proven ability to research, analyse and assess company performance and future prospects based on market analysis, and company financial information
- IT literacy, with the ability to produce high quality documents, presentations and financial models
- Ability to work under pressure, managing multiple projects to tight deadlines
- Adaptability and flexibility; capable of effectively dealing with high degrees of ambiguity and establishing a direction for others
- Able to analyse complex problems and deliver practical, pragmatic, focussed results
- Ability to work autonomously, with creativity, drive and flexibility
Desirable criteria
- Project Management skills and or Business Development
Documents to download
Further details / informal visits contact
- Name
- Helen Steadman
- Job title
- Asst Director Service Business Development
- Email address
- [email protected]
- Telephone number
- 01912231001
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