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Job summary

Main area
Porter
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Flexible shift pattern over 7 days)
Job ref
357-LN-210-24
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Lincoln County Hospital
Town
Lincoln
Salary
£22,383 per annum
Salary period
Yearly
Closing
22/05/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Porter/Driver - Band 2

NHS AfC: Band 2

Job overview

Porters are part of the Facilities department providing 24 hour cover for all wards and departments on the Lincoln hospital site.

This is a varied and interesting post involving the movement of materials and patients around all departments on the Lincoln Hospital site

Applications are invited from enthusiastic and highly motivated individuals to join the Estates and Facilities portering team. This high profile role calls for good communication skills and experience of working closely with the general public. You will need to be able to cope calmly and effectively with both routine and emergency situations, and be a compassionate, professional and courteous individual. 

Work pattern will include early, late and night shifts as necessary to provide a 24 hour service. 

Experience of working in a public sector environment would be an advantage.

You will need good communication skills. Porters interact directly with the public so customer care is very important in this role.

You will need a Full clean driving licence.

Main duties of the job

Porters are part of the Facilities department providing 24 hour cover for all wards and departments on the Lincoln hospital site.

This is a varied and interesting post involving the movement of materials and patients around all departments on the Lincoln Hospital site.

Applications are invited from enthusiastic and highly motivated individuals to join the Estates and Facilities portering team. This high profile role calls for good communication skills and experience of working closely with the general public. You will need to be able to cope calmly and effectively with both routine and emergency situations, and be a compassionate, professional and courteous individual. 

Work pattern will include early, late and night shifts as necessary to provide a 24 hour service. 

Experience of working in a public sector environment would be an advantage.

You will need good communication skills. Porters interact directly with the public so customer care is very important in this role.

You will need a Full clean driving licence.

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Detailed job description and main responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!

So what is in it for you?

Flexible working; Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability

NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government

Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)

Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more;

Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.

Health & Wellbeing including counselling, mental health first aid, physiotherapy, eye tests.

Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research

Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.

Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Person specification

Experience

Essential criteria
  • Demonstrate previous experience in a customer based organisation
Desirable criteria
  • Previous NHS experience.
  • • Previous porter experience in a busy, pressurised environment.

Qualifications

Essential criteria
  • Driving License
Desirable criteria
  • NVQ Level 2, or equivalent, in Customer Care.
  • Health and Safety qualifications/training.
  • Previous driving experience

Skills

Essential criteria
  • Able to demonstrate an ability to work to deadlines.
  • Able to demonstrate the ability to use initiative to resolve problems and to prioritise workload.
  • Awareness & Knowledge of the Dignity in Care Agenda.
  • Able to demonstrate the ability to work with minimum supervision.
  • Able to demonstrate a high standard of interpersonal skills
  • Able to demonstrate a positive approach to team-working
  • Able to demonstrate literacy and numeracy skills sufficient to complete paperwork
  • Able to demonstrate an understanding of moving and handling techniques
Desirable criteria
  • Able to demonstrate ability to work as part of an inter-disciplinary team.
  • Previous experience of driving electric vehicles

Specific Requirements

Essential criteria
  • Able to demonstrate a commitment to Customer Care
  • Able to demonstrate a flexible approach to changes in workload/duties/priorities
  • Able to demonstrate the ability to react sensitively to a wide range of differing needs
  • Able to demonstrate a willingness to undertake basic mortuary duties (with training).
  • Ability to carry out strenuous physical tasks
Desirable criteria
  • Previous Customer Care training
  • Previous mortuary experience
  • Previous Security experience
  • Basic keyboard skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mike Martin
Job title
Team Leader Porters
Email address
[email protected]
Telephone number
01522 458479
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