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DUTIES AND RESPONSIBILITIES

The main duties:

• Isolation room enhanced cleaning (appendix A).
• General cleaning.
• High- and low-level dusting and cleaning.
• Wet and dry mopping.
• Maintain all floor surfaces using equipment as required.
• Clean and store equipment after use.
• Removal clinical and general waste.
• Cleaning and descaling of toilets and sanitary areas.
• Cleaning baths, taps, and showers.
• Removal and cleaning of bodily fluids in public areas.
• Curtain changing – taking curtains down and re-hanging new.
• Replenish all disposables, hand towels, toilet rolls, soaps, and gels.

Responsibilities

• Provide an efficient, high quality domestic service to patients, visitors, and staff.
• Adhere to cleaning policies, procedures, and cleaning frequencies.
• Awareness of health and safety risk assessments and procedures.
• Operate mechanical cleaning equipment i.e., including scrubbing and buffing equipment, vacuum cleaner, and carpet shampoo equipment.
• To check the health and safety of domestic equipment and report any hazards or potential hazards to the domestic supervisor.
• Removal of clinical and general waste from ward and department to designated waste store.
• To be responsible for reporting all accidents and incidents to the domestic supervisor.
• To ensure that personal protection equipment and clean uniform is worn at all times when on duty in accordance with the Trust policy.
• Respond to rectifications following audits within a given timescale.
• To report any signs of infestation to the Domestic Supervisor.
• Demonstrates the Christie values and accountable for own attitude and behaviour.
• Receive and carryout instruction in own area of work.
• Liaise with ward and department staff, to prioritise work areas and workloads.
• Good communication skills and helpful manner to be able communicate sensitively when patients/relatives make enquiries.
• To have a basic knowledge of trust policy and procedures relating to the area of work.
• Staff will be fully trained in accordance with National Cleaning Standards.
• Staff will undertake the trust corporate essential training (CET) and ensure annual compliance with training requirements.
• Staff will undertake departmental induction training including manual handling and working at heights.
• Agree changes to working practices or procedures for own work area when required.
• All staff to work in accordance with COSHH regulations and to follow all instructions given during training and mandatory training.
• Will work largely unsupervised on a daily basis but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and work schedules. This requires a degree of planning and prioritising own workload.
• Frequently required to exert moderate physical effort for short periods of time by lifting and pushing equipment, collection of equipment and consumables from stores.
• Moderate bending and stooping are required when cleaning equipment, fixtures and fittings, and floors.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Working at heights.
• Ability to act calmly and quickly in emergencies.
• Frequent exposure to dirt, dust and bodily fluids.
• To undertake domestic duties with occasional exposure to distressing and emotional circumstances.
• Clean and maintaining the condition of domestic services equipment.
• To ensure all cleaning is carried out in accordance with the National Standards for Cleaning (NSFC).
• Domestic Staff must be able to prepare, provide and maintain a clean, safe and healthy environment. The standard must comply with the current PLACE instructions.
• To undertake isolation cleaning when required following correct procedures. (Appendix A).
• Ensure full uniform and personal protective equipment (PPE), is worn at all times as required.
• Ensure personal appearance is clean and smart at all times.
• Liaise with ward and department staff to receive any special instructions on isolation room cleans as detailed within departmental and infection control procedures.
• Good communication skills and helpful manner and communicate sensitively when patients/relatives make enquiries.
• Ensure cleaning standards are consistently achieved in line with trust policies, procedures, cleaning schedules and monitoring targets.
• Awareness of health and safety risk assessments and procedures.
• Propose changes to working practices or procedures for own work area.
• Clean and maintain the condition of domestic services equipment, report faults as they may occur.
• Ensure stock control in own area of work e.g., soaps, gels, paper towels, mops, cloths etc.
• Propose changes to working practices or procedures for own work area.
• Provide support to new starters, to gain confidence and experience in a new environment.
• To ensure that trust HR policies and procedures are adhered to at all times.
• Basic information technologies (IT) knowledge and skills. Be able to log on to a computer enter a password to access trust information systems.
• Undertake the trust online training.
• To operate the toilet time monitoring systems in accordance with the manufacturer’s instructions, follow all cleaning schedules and guidelines.
• Undertake trust and departmental training either online or classroom training sessions.
• Participate in domestic services departmental monitoring in own area of work.
• Will work largely unsupervised on a daily basis but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and maintain delivery of work schedules. This requires a degree of planning and prioritising own workload.
• Frequently required to exert moderate physical effort for short periods of time by lifting equipment and disposable stores, e.g., carrying mop buckets filled with water, making and stripping beds.
• Moderate bending and stooping will be required when cleaning equipment, fixtures and fittings, floors and equipment.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Undertake isolation cleaning when required following correct procedures.
• When using cleaning equipment and materials it is important to ensure that adequate safety precautions are taken at all times.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Ability to act calmly and quickly in emergencies.
• Occasional exposure to distressing and emotional circumstances when cleaning in patient areas.
• To be helpful and sensitive when patients/relatives make enquiries.
• This role is manual working where conditions can be extreme cold and warm.
• Frequent exposure to dirt, dust and bodily fluids.
• Long periods of standing/bending.
• Exposure to cleaning products
• COSHH regulations must be fully adhered to at all times whilst using cleaning materials.

This job description is not exhaustive, it may be necessary to alter or add work to ensure the efficient running of the department, however, no staff member will ever be asked to carry out a task that they have not been fully trained to do.