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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

The main duties:

• Isolation room enhanced cleaning (appendix A).
• General cleaning.
• High- and low-level dusting and cleaning.
• Wet and dry mopping.
• Maintain all floor surfaces using equipment as required.
• Clean and store equipment after use.
• Removal clinical and general waste.
• Cleaning and descaling of toilets and sanitary areas.
• Cleaning baths, taps, and showers.
• Removal and cleaning of bodily fluids in public areas.
• Curtain changing – taking curtains down and re-hanging new.
• Replenish all disposables, hand towels, toilet rolls, soaps, and gels.

Responsibilities

• Provide an efficient, high quality domestic service to patients, visitors, and staff.
• Adhere to cleaning policies, procedures, and cleaning frequencies.
• Awareness of health and safety risk assessments and procedures.
• Operate mechanical cleaning equipment i.e., including scrubbing and buffing equipment, vacuum cleaner, and carpet shampoo equipment.
• To check the health and safety of domestic equipment and report any hazards or potential hazards to the domestic supervisor.
• Removal of clinical and general waste from ward and department to designated waste store.
• To be responsible for reporting all accidents and incidents to the domestic supervisor.
• To ensure that personal protection equipment and clean uniform is worn at all times when on duty in accordance with the Trust policy.
• Respond to rectifications following audits within a given timescale.
• To report any signs of infestation to the Domestic Supervisor.
• Demonstrates the Christie values and accountable for own attitude and behaviour.
• Receive and carryout instruction in own area of work.
• Liaise with ward and department staff, to prioritise work areas and workloads.
• Good communication skills and helpful manner to be able communicate sensitively when patients/relatives make enquiries.
• To have a basic knowledge of trust policy and procedures relating to the area of work.
• Staff will be fully trained in accordance with National Cleaning Standards.
• Staff will undertake the trust corporate essential training (CET) and ensure annual compliance with training requirements.
• Staff will undertake departmental induction training including manual handling and working at heights.
• Agree changes to working practices or procedures for own work area when required.
• All staff to work in accordance with COSHH regulations and to follow all instructions given during training and mandatory training.
• Will work largely unsupervised on a daily basis but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and work schedules. This requires a degree of planning and prioritising own workload.
• Frequently required to exert moderate physical effort for short periods of time by lifting and pushing equipment, collection of equipment and consumables from stores.
• Moderate bending and stooping are required when cleaning equipment, fixtures and fittings, and floors.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Working at heights.
• Ability to act calmly and quickly in emergencies.
• Frequent exposure to dirt, dust and bodily fluids.
• To undertake domestic duties with occasional exposure to distressing and emotional circumstances.
• Clean and maintaining the condition of domestic services equipment.
• To ensure all cleaning is carried out in accordance with the National Standards for Cleaning (NSFC).
• Domestic Staff must be able to prepare, provide and maintain a clean, safe and healthy environment. The standard must comply with the current PLACE instructions.
• To undertake isolation cleaning when required following correct procedures. (Appendix A).
• Ensure full uniform and personal protective equipment (PPE), is worn at all times as required.
• Ensure personal appearance is clean and smart at all times.
• Liaise with ward and department staff to receive any special instructions on isolation room cleans as detailed within departmental and infection control procedures.
• Good communication skills and helpful manner and communicate sensitively when patients/relatives make enquiries.
• Ensure cleaning standards are consistently achieved in line with trust policies, procedures, cleaning schedules and monitoring targets.
• Awareness of health and safety risk assessments and procedures.
• Propose changes to working practices or procedures for own work area.
• Clean and maintain the condition of domestic services equipment, report faults as they may occur.
• Ensure stock control in own area of work e.g., soaps, gels, paper towels, mops, cloths etc.
• Propose changes to working practices or procedures for own work area.
• Provide support to new starters, to gain confidence and experience in a new environment.
• To ensure that trust HR policies and procedures are adhered to at all times.
• Basic information technologies (IT) knowledge and skills. Be able to log on to a computer enter a password to access trust information systems.
• Undertake the trust online training.
• To operate the toilet time monitoring systems in accordance with the manufacturer’s instructions, follow all cleaning schedules and guidelines.
• Undertake trust and departmental training either online e-lite bites or classroom training sessions.
• Participate in domestic services departmental monitoring in own area of work.
• Will work largely unsupervised on a daily basis but will know when to seek supervision and further assistance where necessary.
• Respond to ward/department activity and maintain delivery of work schedules. This requires a degree of planning and prioritising own workload.
• Frequently required to exert moderate physical effort for short periods of time by lifting equipment and disposable stores, e.g., carrying mop buckets filled with water, making and stripping beds.
• Moderate bending and stooping will be required when cleaning equipment, fixtures and fittings, floors and equipment.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Undertake isolation cleaning when required following correct procedures.
• When using cleaning equipment and materials it is important to ensure that adequate safety precautions are taken at all times.
• Requires a high level of concentration for sustained periods, including responding to unpredictable work patterns and interruptions.
• Ability to act calmly and quickly in emergencies.
• Occasional exposure to distressing and emotional circumstances when cleaning in patient areas.
• To be helpful and sensitive when patients/relatives make enquiries.
• This role is manual working where conditions can be extreme cold and warm.
• Frequent exposure to dirt, dust and bodily fluids.
• Long periods of standing/bending.
• Exposure to cleaning products
• COSHH regulations must be fully adhered to at all times whilst using cleaning materials.