HealthJobsUK

Job overview

This role is to provide an essential and valuable Meet and Greet service to patients and visitors arriving at the Newcastle Birthing Centre located at the Leazes Wing, RVI.  The role requires volunteers to offer assistance and direction to patients and visitors arriving at the centre, whilst helping to improve security practices.

Minimum age: 18 years

Main duties of the job

• Provide a welcoming and friendly Meet and Greet service to patients, visitors and general public at the main entrance to the birthing centre.
• To provide directions to wards/departments and if required, escorting patients & visitors to their destinations.
• To offer additional support to visitors with mobility problems by calling porters for a wheelchair service
• Assisting in keeping mothers and their baby’s safe by prevent visitors tailgating and gaining access to maternity ward areas.
• Wishing parents well when leaving with their new born babies.

Working for our organisation

Our Voluntary Workforce

The Newcastle Hospitals Trust values the involvement of local people as volunteers in activities that enhance the patient, visitor and carer experience, and also support staff in delivering high quality health care.

Your offer of voluntary help is very much appreciated, and you will receive a warm welcome no matter which area of volunteering you choose. 

Without our volunteers, we wouldn't be able to deliver the 'outstanding' care and service that we do today.

Important note on completion of the application form

REFERENCES: Candidates are required to provide the address, telephone number and work email address of TWO referees, who should be either a current or former employer, senior work colleague, teacher, tutor or person of good standing in the community, and certify that they have known you for a minimum of 3 years prior to the date of application.  PLEASE NOTE: That we cannot accept references from Friends or Family members.

DBS: The majority of our Volunteer roles require a Disclosure and Barring Scheme (DBS) Check.  The volunteer services team will apply for this on your behalf, as part of your pre-engagement checks.  If you already hold an enhanced DBS and it is registered on the DBS Update Service, then you will need to provide evidence and present your original DBS certificate to the Volunteer Services Team during your ID check appointment.

EMAIL: All correspondence to you will be made via email, therefore please ensure that you check your SPAM folders as well as your inbox.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.