Job summary
Employer heading
Parking attendant
NHS AfC: Band 2
Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.
Job overview
The role holder will provide support and assistance for the Car Park functions within the Estates and Facilities Team based at the Great Western Hospital NHS Foundation Trust
Main duties of the job
§ Carry out patrols of the hospital car parking facilities.
§ Maintain and keep car parks clear of hazards and rubbish, ensuring a safe environment for both staff and visitors.
§ To identify infringements and contraventions of appropriate regulations and undertake enforcement activities.
§ To check and test all parking related equipment during patrols, undertake corrective action as required and report damaged or faulty equipment.
§ To politely deal with enquiries from members of the public and staff, act as first point of contact for minor issues and to provide advice as appropriate.
Working for our organisation
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Detailed job description and main responsibilities
§ To check that parking signage and notices are up to date and accurate and Parking Charge Notices (PCNs) issued comply with relevant signage and to report inaccurate, damaged or missing signage and lines.
§ To produce PCNs for any parking infringements.
§ To monitor and report changes in parking patterns.
§ Report to the Car Parking Team Leader any suspicious movements within the parking areas.
§ Maintain equipment supplied by the car parking Enforcement Company and report any damaged or faulty equipment.
§ Ensure all identification is carried at all times and issued uniform is worn at all times and kept in a clean and tidy order.
§ To co-operate in any investigations actions in relation to parking enforcement issues.
§ Any other task not detailed above as assigned by the Car Park Team Leader / Facilities Support manager
Person specification
Qualifications
Essential criteria
- Good standard of Secondary education.
Experience
Essential criteria
- Experience of working in adverse working conditions
- Experience of dealing with members of the public
Desirable criteria
- Experience of issuing PCN’s
Knowledge
Essential criteria
- Good people skills
- Good communication skills
- Ability to remain calm in stressful and/or confrontational situations
Desirable criteria
- Experience of dealing with confrontation
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Marcus Kavanagh
- Job title
- Facilities Support manager
- Email address
- [email protected]
- Telephone number
- 01793605333
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